Field Parts & Service Sales Rep – Construction & Forestry

Brandt Group of Companies; Milton; On-site; CAD 55,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package

Retirement savings programs

Job summary

Brandt Group of Companies in Milton, ON, is seeking an Outside Parts & Service Representative to promote and sell Material Handling parts and service, and provide after-sales support to new and existing customers in the construction and forestry sectors.

This full-time role focuses on developing strong customer relationships, planning annual territory activities, visiting clients monthly, and collaborating with Parts and Service teams to grow sales, profitability, and uphold Brandt’s values.

Qualifications

• Exemplary customer service skills.
• Excellent communication skills.
• Knowledge of construction & forestry heavy equipment parts, operations, and industry.
• Strong time management skills with the ability to meet deadlines.
• Ability to work independently and as part of a team.
• 2–3 years previous sales experience in a similar role, or in a Parts or Service Department.
• Journeyman ticket/Red Seal in Parts or Service is considered an asset.
• Valid Driver’s License and clean driver’s abstract will be required.

Responsibilities

• Develop and maintain strong relationships with new and existing customers with the goal of increasing sales and customer satisfaction.
• Assist the Parts & Service departments to increase profitability and performance.
• Regularly prospect and cold call new accounts to discuss new promotions and programs.
• Implement yearly territory plan including a customer target list to maximize sales potential.
• Visit customers in Area of Responsibility (AOR); a minimum of 1 visit per month.
• Keep customers current on new products and services.
• Develop prospective customers with a goal of 2 per month.
• Follow-up with customers on unit and machine performance.
• Maintain and utilize the database records related to each customer including sales meetings, opportunities, quotes, notes, and any other documentation as required.
• Work cooperatively with management to meet and maximize budget goals and expand customer base by presenting and implementing new marketing strategies.
• Gather competitive product and pricing information and supply to management.
• Participate in all required training and development opportunities.
• Follow up on customer concerns and communicate effectively to the appropriate Management Team.
• Maintain cleanliness, scheduled maintenance, and inventory for the company vehicle.
• Other duties as assigned.

Skills

Customer service

Communication

Industry knowledge

Time management

Independent worker

Team player

Decision making

Flexible hours

Travel willingness

Sales experience

Education

Journeyman ticket/Red Seal (asset)

Job description

Brandt Group of Companies in Milton, ON, is seeking an Outside Parts & Service Representative to promote and sell Material Handling parts and service, and provide after-sales support to new and existing customers in the construction and forestry sectors.

This full-time role focuses on developing strong customer relationships, planning annual territory activities, visiting clients monthly, and collaborating with Parts and Service teams to grow sales, profitability, and uphold Brandt’s values.