Outside Parts & Service Sales Rep – Material Handling

Brandt; Mississauga; On-site; CAD 52,000 - 78,000; Full time

Benefits offered by this job

Competitive compensation

Continuous Learning

Advancement opportunities

Benefits coverage

Pension & RRSP

Job summary

Brandt is seeking an Outside Parts & Service Representative for our Mississauga Construction & Forestry location. This outside sales role focuses on promoting Material Handling parts and service and providing aftersales support to customers.

You will develop relationships, visit customers monthly, manage territory, and collaborate with Parts & Service teams to grow sales while upholding Brandt's customer-first approach.

Qualifications

• Exemplary customer service skills
• Knowledge of construction & forestry heavy equipment parts, operations, and industry
• Demonstrates a positive and professional attitude towards internal and external situations
• Strong time management skills with the ability to meet tight deadlines
• Ability to work independently and as part of a team
• Ability to work flexible hours
• Requires travel within assigned territories with the potential of returning home most nights
• 2 - 3 years previous of sales experience in a similar role, or in a Parts or Service Department
• Journeyman ticket/Red Seal in Parts or Service is considered an asset
• Valid Driver’s License and clean driver’s abstract will be required

Responsibilities

• Develop and maintain strong relationships with new and existing customers with the goal of increasing sales and customer satisfaction
• Assist the Parts & Service departments to increase profitability and performance
• Regularly prospect and cold call new accounts to discuss new promotions and programs
• Implement yearly territory plan including a customer target list to maximize sales potential
• Visit customers in Area of Responsibility (AOR); a minimum of 1 visit per month
• Keep customers current on new products and services
• Develop prospective customers with a goal of 2 per month
• Follow-up with customers on unit and machine performance
• Maintain and utilize the database records related to each customer including sales meetings, opportunities, quotes, notes, and any other documentation as required
• Work cooperatively with management to meet and maximize budget goals and expand customer base by presenting and implementing new marketing strategies
• Gather competitive product and pricing information and supply to management
• Participate in all required training and development opportunities
• Follow up on customer concerns and communicate effectively to the appropriate Management Team
• Maintain cleanliness, scheduled maintenance, and inventory for the company vehicle
• Other duties as assigned

Skills

Customer service

Sales experience

Time management

Travel within territories

Driver's license

Red Seal asset

Independent work

Flexible hours

Education

Journeyman ticket/Red Seal (asset)

Job description

Brandt is seeking an Outside Parts & Service Representative for our Mississauga Construction & Forestry location. This outside sales role focuses on promoting Material Handling parts and service and providing aftersales support to customers.

You will develop relationships, visit customers monthly, manage territory, and collaborate with Parts & Service teams to grow sales while upholding Brandt's customer-first approach.