Field Manager

Paladin Security; Edmonton; On-site; CAD 30,000 - 34,000; Full time

Job summary

Paladin Security Group is seeking a Field Manager to lead after-hours field operations in Edmonton, Alberta. This on-site role requires coordinating with the 24/7 Operations Center and Mobile Division, supervising guard teams, and ensuring service quality and safety standards.

Applicants should have a valid Class 5 driver’s license, Alberta Security License, clean driving abstract, and strong report writing and communication skills. Flexibility for extended hours is essential.

Qualifications

• Must have valid Class 5 driver's license.
• Alberta Security License required.
• Clean driver’s abstract (last 3 years).
• Proficient with Microsoft Word.

Responsibilities

• Oversee field operations after hours in coordination with 24/7 Operations Center and Mobile Division.
• Supervise and mentor static and mobile security guards in the field.
• Coordinate with Client Service Managers to meet site obligations and provide operational feedback.
• Ensure shifts are covered by trained guards with scheduling.
• Write incident reports and conduct investigations.
• Manage logistics for short-term assignments.
• Apply corrective actions and progressive discipline when needed.
• Maintain communications with senior management.

Skills

Driver's license

Security license

Report writing

Communication

Customer service

Flexibility

Job description

Full-time Edmonton, Alberta On-site CA$22 - CA$25/hr

Position Overview

Title: Field Manager

Employment Type: Full-time

Pay Rate: 22/hr- 25/hr

Schedule: 1800 - 0600 hrs

Reports to: Director of Operations

Site Overview

This role oversees field operations, ensuring high standards of safety, service quality, and operational reliability for our client account after regular business hours.

What You'll Be Doing

Manage field operations after business hours in close coordination with the 24/7 Operations Center and Mobile Division.

Supervise, coach, and mentor static and mobile security guards in the field.

Collaborate with Client Service Managers and Mobile Division Managers to meet site obligations and provide operational feedback.

Coordinate with the Scheduling Department to ensure all shifts are covered by properly trained guards.

Ensure guards understand their required site duties and maintain consistent customer service standards.

Conduct preliminary investigations and write clear incident reports.

Set up and manage logistics for short-term special assignments.

Apply corrective actions and progressive discipline when appropriate.

Maintain regular communication with the senior management team.

Must Haves

Valid Class 5 driver's license.

Alberta Security License

Clean driver's abstract covering at least the last three years.

Computer literacy, including proficiency with Microsoft Word.

Strong written and verbal communication skills with the ability to write detailed reports.

Proven customer service, problem-solving, and decision-making skills.

Flexibility to work extended hours or extra shifts when operational needs arise.

Nice-to-Haves

Previous supervisory or management experience.

Prior experience within the Paladin Mobile Division.

What's In It For You?

Leadership development and mentorship opportunities in a dynamic field environment.

Direct involvement in operational planning and team building.

A supportive management structure focused on professional growth.

Why Join Our Team?

Paladin Security: Great Place To Work Certified 2026 Making the World a Safer and Friendlier Place because we CARE !

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.