Field Claims Adjuster

Jobtailor; Regina; On-site; CAD 50,000 - 70,000; Full time

Job summary

Jobtailor is seeking a capable claims adjuster in Regina, Canada, to actively adjust claims while maximizing business development opportunities. You will market and follow up on opportunities, contact policyholders and claimants, and investigate claim causes to report solid recommendations.

The role requires high school completion, a degree related to insurance preferred, and immediate eligibility for Level 1 SK Adjuster license.

Qualifications

• High school completion required.
• University degree or post-secondary education related to insurance preferred.
• Must qualify for Level 1 SK Adjuster’s license immediately.
• Ongoing commitment to education and CIP designation pursuit.

Responsibilities

• Actively adjust claims while maximizing business development opportunities.
• Market and follow up on opportunities in a timely manner.
• Promptly contact and follow up with policy holders and claimants.
• Investigate claim causes and report to clients with solid recommendations.
• Prepare action plans and negotiate fair settlements.
• Provide high level customer service to clients and insured throughout the claims process.

Skills

Claims adjusting

Analytical skills

Effective communication

Negotiation

Customer service

Education

Level 1 SK Adjuster's License

CIP designation pursuit

High school completion

Insurance-related degree preference

Tools

Docusketch

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft OneDrive

Job description

• Actively adjust claims while maximizing business development opportunities
• Market and follow up on opportunities in a timely manner
• Promptly contact and follow up with policy holders and claimants
• Investigate claim causes and report to clients with solid recommendations
• Use supplied technology, such as Docusketch, to scope and establish quantum of damages
• Identify exposures and recommend reserves and investigations required for exposure
• Prepare action plans and negotiate fair and satisfactory settlements
• Provide a high level of customer service to clients and the insured throughout the claims process
• Participate in after-hours customer service requirements when required
• Perform assigned duties in compliance with established work standards, policies, and procedures

Requirements

• Completion of high school education
• University degree or post-secondary education related to insurance will be given preference
• Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive)
• At least 2 years' relevant experience in claims adjusting
• Must be able to immediately qualify for a level 1 SK adjuster's license
• Ongoing commitment to education and learning, preferably pursuing CIP designation as well
• Effective analytical skills, including identification of cause-and-effect dynamics
• Able to draw valid conclusions and effectively communicate them
• Ability to interpret complex documents of a legal nature
• Ability to perform and understand advanced numerical calculations including analysis of comparative information
• Excellent communication skills, including listening, interviewing, and negotiating
• Must be able to flex communication style appropriate to audience
• Proactive and positive approach to customer service
• Strong interpersonal skills allowing effective handling of conflict and difficult situations

Core Competencies

Demonstrates expertise in claims adjusting with a focus on customer service, effective communication, and analytical skills. Proficient in utilizing technology for claims management and committed to ongoing professional development in the insurance field.

Highest-signal resume keywords

• Claims Adjusting Experience
• Microsoft Office Proficiency
• Level 1 SK Adjuster's License
• CIP Designation Pursuit
• Analytical Skills

ATS Optimization Keywords

Hard Skills

• Claims Investigation
• Negotiation Skills
• Advanced Numerical Calculations
• Legal Document Interpretation
• Action Plan Preparation

Soft Skills

• Effective Communication
• Interpersonal Skills
• Customer Service Orientation
• Conflict Resolution
• Proactive Approach

Certifications & Qualifications

• Level 1 SK Adjuster's License
• CIP Designation

Industry Keywords

• Claims Management
• Insurance
• Business Development
• Customer Service
• Work Standards Compliance

Tools & Technologies

• Docusketch
• Microsoft Outlook
• Microsoft Word
• Microsoft Excel
• Microsoft OneDrive