Field Claims Adjuster

Jobtailor; Prince Albert; On-site; CAD 52,000 - 68,000; Full time

Job summary

Jobtailor in Saskatchewan, Canada seeks a Claims Adjuster to manage claim investigations, negotiations, and settlement actions. You will use Docusketch for damage assessment and collaborate with clients to deliver timely resolutions.

The role emphasizes analytical ability, strong communication, and adherence to work standards while supporting business development within the claims process.

Qualifications

• Completion of high school education.
• University degree or post-secondary education related to insurance will be given preference.
• Proficient in Microsoft Office Products (Outlook, Word, Excel, OneDrive).
• At least 2 years' relevant experience in claims adjusting.
• Level 1 SK Adjuster's license qualification (or ability to obtain).
• Pursuit of CIP designation is a plus.

Responsibilities

• Actively adjust claims while maximizing business development opportunities.
• Market and follow up on opportunities in a timely manner.
• Promptly contact and follow up with policyholders and claimants.
• Investigate claim causes and report findings and recommendations to clients.
• Use supplied technology, including Docusketch, to scope and establish damage quantum.
• Identify exposures and recommend reserves and required investigations.
• Prepare action plans and negotiate fair and satisfactory settlements.
• Provide a high level of customer service to clients and insured parties throughout the claims process.
• Participate in after-hours customer service when required.
• Perform assigned duties in compliance with established work standards, policies, and procedures.

Skills

Analytical skills

Effective communication

Interpersonal skills

Customer service orientation

Conflict resolution

Proactive approach

Education

High school diploma

Insurance-related education preferred

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft OneDrive

Docusketch

Job description

• Actively adjust claims while maximizing business development opportunities


• Market and follow up on opportunities in a timely manner


• Promptly contact and follow up with policyholders and claimants


• Investigate claim causes and report findings and recommendations to clients


• Use supplied technology, including Docusketch, to scope and establish damage quantum


• Identify exposures and recommend reserves and required investigations


• Prepare action plans and negotiate fair and satisfactory settlements


• Provide a high level of customer service to clients and insured parties throughout the claims process


• Participate in after-hours customer service when required


• Perform assigned duties in compliance with established work standards, policies, and procedures

Requirements

• Completion of high school education


• University degree or post-secondary education related to insurance will be given preference


• Proficient in Microsoft Office Products (Outlook, Word, Excel, OneDrive)


• At least 2 years' relevant experience in claims adjusting


• Must be able to immediately qualify for a level 1 SK adjuster's license


• Ongoing commitment to education and learning


• Preferably pursuing CIP designation


• Effective analytical skills, including identification of cause-and-effect dynamics


• Able to draw valid conclusions and effectively communicate them


• Ability to interpret complex legal documents


• Ability to perform and understand advanced numerical calculations, including comparative analysis


• Excellent communication skills, including listening, interviewing, and negotiating


• Ability to flex communication style appropriately to the audience


• Proactive and positive customer-service approach


• Strong interpersonal skills to deal effectively with conflict and difficult situations

Core Competencies

Demonstrates expertise in claims adjusting, including effective communication, analytical skills, and customer service. Proficient in utilizing technology for damage assessment and compliance with industry standards.

Highest-signal resume keywords

• Claims Adjusting Experience


• Microsoft Office Proficiency


• Level 1 SK Adjuster's License Qualification


• CIP Designation Pursuit


• Analytical Skills

ATS Optimization Keywords

Hard Skills

• Claims Investigation


• Damage Quantum Assessment


• Numerical Calculations


• Comparative Analysis


• Negotiation Skills

Soft Skills

• Effective Communication


• Interpersonal Skills


• Customer Service Orientation


• Conflict Resolution


• Proactive Approach

Certifications & Qualifications

• Level 1 SK Adjuster's License


• CIP Designation

Industry Keywords

• Claims Process


• Insurance


• Legal Document Interpretation


• Business Development


• Work Standards Compliance

Tools & Technologies

• Docusketch


• Microsoft Outlook


• Microsoft Word


• Microsoft Excel


• Microsoft OneDrive