Field Adjuster - Property Claims

Aviva Canada Inc.; Toronto; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

Aviva Canada Inc. is seeking Field Adjusters for its Property Claims team in the Greater Toronto Area. The role involves conducting inspections, writing repair estimates, and providing excellent customer service. Candidates should have a strong background in Property Insurance and at least 2 years of experience in claims handling.

Benefits

Annual bonuses

Retirement savings plans

Health benefits

Competitive vacation package

Corporate wellness programs

Qualifications

• 2+ years of experience as a Field Adjuster handling Personal Lines and Commercial Lines claims.
• Strong background in Property Insurance.
• Valid driver’s license.

Responsibilities

• Complete on-site and virtual inspections of personal and commercial claims.
• Capture the scope of damages and write repair estimates to settle claims.
• Investigate by meeting with insureds and third parties to obtain facts.

Skills

Property Insurance

Customer Service

Data Accuracy

PC Skills

Adaptability

Job description

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

Aviva recognizes the importance of being flexible and the benefits of being together; this role will be hybrid – the best of both worlds.

We are currently hiring Field Adjusters to join our Property Claims team. This role will be home-based, and we are looking for field adjusters in the Greater Toronto Area!

Come join our team!

What you’ll do :

1. Complete on-site and virtual inspections of personal and commercial claims.
2. Capture the scope of damages and write repair estimates to settle claims.
3. Reconcile and validate vendor estimates to ensure price and scope are appropriate.
4. Investigate by meeting with insureds, third parties, witnesses, and lawyers to obtain facts and information.
5. Review facts, policy, technical reports, fire marshal reports, case law, and make decisions on coverage, claim value, and negotiate/settle claims accordingly.
6. Provide exemplary customer service and keep related parties informed of the claims status.
7. Ensure data accuracy and oversee the issuance of payments to insureds, vendors, and other insurance companies.
8. Assist during CATs within Canada.
9. Correspond with third parties, lawyers, insureds, brokers, and interested parties in claim settlement.

What you’ll bring :

1. 2+ years of experience as a Field Adjuster handling Personal Lines and Commercial Lines claims.
2. Strong background in Property Insurance.
3. Preference given to candidates able to scope damages and prepare repair estimates.
4. Good PC skills and adaptability with new technology.
5. Valid driver’s license.

What You’ll Get :

Please note that individual salaries are determined by factors such as job-related knowledge, skills, experience, and internal equity.

We offer a compelling rewards package including base compensation, eligibility for annual bonuses, retirement savings plans, share plans, health benefits, personal wellness, and volunteer opportunities.

Enjoy a competitive vacation package with the option to purchase 5 extra days off per year.

Participate in employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.

Benefit from corporate wellness programs supporting physical and mental health.

Please note that we may use AI tools during the recruitment process. This position has been posted both internally and externally.

Aviva Canada has an accommodation process for employees with disabilities. If you require accommodations upon starting employment, please contact your Talent Acquisition Partner. This process continues throughout your employment with Aviva Canada.