Field Account Manager: Client Relationships & Service Delivery

City Wide; Vancouver; On-site; CAD 28,413 - 40,467; Full time

Benefits offered by this job

Competitive salary

Performance bonuses

Medical insurance after probation

$300 monthly car allowance

Ongoing training and support

Job summary

A leading building maintenance firm in Metro Vancouver is seeking an Account Representative / Account Manager to manage and grow client accounts. The role involves building strong relationships with clients, overseeing service quality, and resolving issues effectively. Ideal candidates will have a B2B account management background and excellent communication skills. Competitive compensation of $25 an hour plus bonuses is offered along with potential for career growth within a dynamic organization.

Qualifications

• 2+ years of outside B2B account management experience preferred.
• Proficient in Microsoft Office and knowledge of CRM database.
• Strong planning and organizational skills.

Responsibilities

• Serve as the primary point of contact for assigned commercial accounts.
• Manage service performance, quality control, and issue resolution.
• Build strong, long-term client relationships.

Skills

Project management

Account management

Communication skills

Multitasking

Problem-solving

Tools

Microsoft Office

CRM database

Job description

A leading building maintenance firm in Metro Vancouver is seeking an Account Representative / Account Manager to manage and grow client accounts. The role involves building strong relationships with clients, overseeing service quality, and resolving issues effectively. Ideal candidates will have a B2B account management background and excellent communication skills. Competitive compensation of $25 an hour plus bonuses is offered along with potential for career growth within a dynamic organization.