Family Support Coordinator

Alzheimer Society of Simcoe County; Barrie; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established community service organization is seeking a compassionate Family Support Coordinator to assist individuals living with dementia and their care partners. This role involves developing personalized care plans, facilitating support groups, and collaborating with community services to ensure timely and effective support. The ideal candidate will possess strong organizational and communication skills, along with a deep understanding of dementia and its impact on families. Join a dedicated team that is committed to making a difference in the lives of those affected by dementia in the Barrie region.

Qualifications

• Experience with individuals and families affected by dementia.
• Knowledge of community social and health organizations in Ontario.

Responsibilities

• Provide ongoing support services to clients and their care partners.
• Develop care plans and maintain relationships with community partners.

Skills

Organizational Skills

Communication Skills

Time Management

Knowledge of Dementia

Teamwork

Advocacy Skills

Education

Certificate in Healthcare

Diploma in Social Services

Degree in Geriatric Care

Tools

Microsoft Office Suite

Alayacare

Job description

Direct message the job poster from Alzheimer Society of Simcoe County

CEO Alzheimer Society of Simcoe County, Barrie Ward 3 City Councillor, Board Chair Simcoe Muskoka District Health Unit, President, Kungl Consulting…

Family Support Coordinator - working with individuals living with dementia and their care partners and facilitating virtual and in-person support groups.

Reporting to the Chief Executive Officer, and as an active and constructive part of the staff team, the Family Support Coordinator is responsible for providing support services to clients, including individuals who are living with Alzheimer’s disease and other dementias, and/or their care partners (family, friends, and professionals).

The Family Support Coordinator is responsible for developing a care plan for support that focus on the individual needs and goals of each client, and may include individual and/or group support sessions, outreach to other community support services, and the development of positive working relationships with community partners.

Key Responsibilities:

• Provide ongoing support services to clients (individuals with dementia and/or care partners of individuals who are affected by dementia), including: assessment of client needs/goals, ongoing individual and family support, advocacy services, and providing information on dementia.
• Assess the client’s need for support and, when necessary, make appropriate internal and external referrals to other services and resources.
• In collaboration and consultation with the internal program and support team, (i.e., Enhanced Care Clinician, Education Coordinators, social recreation staff, First Link Care Navigators etc.), establish a care plan, maintain and nurture relationships with community partners and referral sources that will enhance the success for early intervention of services to ensure that individuals and families referred to the Alzheimer Society receive timely and appropriate service.
• Contribute to regular program information for the Society’s newsletter and website. Liaise with other program staff on opportunities related to the various client service programs.
• Assist in the development and maintenance of policies and procedures for the Support Services program and follow practice standards and assist in the review of the overall effectiveness of the client support service program to ensure a timely response to emerging needs.
• Maintain confidential, accurate and current files which contain information about individuals accessing services, and complete detailed, dated documentation for each contact with the service recipients, including discharge and referrals.
• Maintain the confidentiality of all service recipients as outlined in the Confidentiality Policy.
• Maintain a current knowledge of Alzheimer’s disease and other dementias, including clinical manifestations, behaviours, current care practices, placement options, treatment options and stay up to date on current available resources.
• Contribute to the continued development of the position and respond to other duties as deemed appropriate by the CEO in a mutually agreed-upon manner.
• Represent the Alzheimer Society on various related committees within as directed by the CEO.
• Work in a safe manner and have a clear understanding of the responsibilities towards health and safety practices during each work day, and while on the Society’s business within the community.
• Perform other related duties consistent with the job classification, as assigned.

Education:

• Certificate, diploma or degree in healthcare field, social services, geriatric care, or other related discipline.

Experience:

• Previous experience with individuals and families affected by dementia.
• Previous experience with a community-based agency and/or not-for-profit agency.
• Previous experience in the development and delivery of both individual care plans and group support activities.
• Equivalent combinations of education and experience will be considered.

Skills, Knowledge and Competencies:

• Excellent organizational, planning and time management skills, including the handling of multiple, concurrent issues and tasks.

• Excellent verbal, written, listening and mediation skills.

• Ability to work independently as well as in a team environment.

• Knowledge of community social, health and service organizations in the Simcoe County region and Ontario (Central region).

• Computer literacy, with thorough knowledge of the Microsoft Office Suite of software (i.e., Word, Excel, Power Point, etc.).

• Knowledge of other software programs relevant to maintaining data records (e.g., Alayacare)

Professional Licensure/ Affiliations/ Memberships/ Certificates

• Must have a valid ‘G Class” driver’s license, access to a reliable car with insurance.

Questions can be sent to Ann-Marie Kungl, CEO at [e-mail]

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Community Services

Referrals increase your chances of interviewing at Alzheimer Society of Simcoe County by 2x

Get notified about new Family Support Coordinator jobs in Barrie, Ontario, Canada.

Administrative Assistant - Barrie, ON - 18.75 hours

Senior Administrative Assistant, Strategy and Governance

2025 Wealth Management, Fall Administrative Assistant (4-16 months)

Administrative Summer Student - Executive Office

Adjala-Tosorontio, Ontario, Canada 1 month ago

Rural Ramara, Ontario, Canada 2 weeks ago

Treatment Coordinator/ Patient Care Coordinator - Keswick Dental Studios

East Gwillimbury, Ontario, Canada 1 day ago

College Co-Op Student - System Operations Instructions Team- 4-12 months- Fall 2025

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.