Family Resource Navigator

Canadian Mental Health Association; Kelowna; On-site; CAD 29,000 - 41,000; Full time

Benefits offered by this job

Competitive wage $25.30/hour

Dental, Health & EAP Benefits

Wellness Spending Account

RRSP Matching Program

Vacation & Personal Health Days

Job summary

CMHA Kelowna & District is hiring a full-time Family Navigator for Foundry Kelowna Team. The role is 37.5 hours per week, Monday–Friday 9:00am–5:00pm with occasional Thursday shifts based on program needs.

The Family Navigator provides navigation support to families of children, youth, or dependent young adults facing mental health or substance use issues. Responsibilities include assessments, resource identification, and group workshops within a multidisciplinary team.

Qualifications

• Diploma in Community, Social or Human Services or related field required.
• Minimum 2 years’ recent and relevant experience working with families.
• Reliable vehicle and ability to travel within the community for clients and workshops.
• Valid Class 5 BC driver’s license.
• Criminal Record Check clearance in the Vulnerable Sector.
• First Aid, CPR and Naloxone considered an asset.
• Strong communication skills, both verbal and written.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Outlook, Word and Excel; experience with case management systems.
• Familiarity with community resources for mental health and substance misuse.

Responsibilities

• Meet with parents and family caregivers at Foundry Kelowna and in the community.
• Respond to caregiver inquiries via phone, guiding navigation of services and supports.
• Conduct caregiver assessments to identify needs and set goals.
• Identify and recommend social, economic, recreational, and educational resources.
• Advocate for participants to access resources and navigate systems.
• Maintain accurate records, case files, reports, statistics, and logs.
• Facilitate workshops and group sessions for parents and caregivers.
• Work within a multi-disciplinary team to ensure client-centered care.
• Perform other related duties as assigned.

Skills

Strong communication

Driver's license

Criminal record check clearance

Education

Diploma in Community, Social or Human Services

First Aid

CPR

Naloxone training considered asset

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Case management systems

Job description

CMHA Kelowna & District is hiring a full-time Family Navigator for Foundry Kelowna Team. The role is 37.5 hours per week, Monday–Friday 9:00am–5:00pm with occasional Thursday shifts based on program needs.

The Family Navigator provides navigation support to families of children, youth, or dependent young adults facing mental health or substance use issues. Responsibilities include assessments, resource identification, and group workshops within a multidisciplinary team.