Youth Mental Health Navigator (Hybrid)

Compass; Northeastern Ontario; Hybrid; CAD 55,000 - 75,000; Full time

Benefits offered by this job

HOOPP (Healthcare of Ontario Pension

On-site parking

Paid vacation

Time off for float days

Disability coverage

Dental and vision benefits

EFAP

Job summary

Compass, a Sudbury, Ontario-based nonprofit focused on child and youth mental health, is seeking a Family Navigator for the Family Navigation Project. The role supports youth aged 11–29 and their families across the catchment, with a mix of in-person and virtual work, flexible hours including some evenings and weekends.

The navigator provides personalized guidance, reduces barriers to services, and connects clients with resources while collaborating with external partners and the Sunnybrook

Qualifications

• Honours Bachelor Degree in social work or related field; registration with a Professional College of Ontario.
• Experience or knowledge of child and youth mental health systems, child welfare and related health/social services.
• Bilingual (English/French) preferred; strong written and verbal communication skills.
• Proficiency in a computerized environment and problem-solving in real time.

Responsibilities

• Assess youth and families' needs and barriers to access; provide personalized guidance and support.
• Advocate for youth across systems to facilitate timely service delivery.
• Collaborate with Sunnybrook research team on program evaluation and research protocols.
• Meet with youth/families to collect information on service needs.
• Provide client orientation to the Family Navigation Project including confidentiality and informed consent.
• Deliver psychoeducation on mental health and substance use to families.
• Maintain regular contact and support ongoing navigation for youth and families.
• Participate in weekly interdisciplinary case consultations with psychiatrists and team.
• Explore service options and assist with service initiation as needed.
• Deliver community presentations and outreach to promote awareness of FNP.
• Participate in community meetings to strengthen connections with providers.
• Complete required client documentation per policy.
• Share updates about community services within the FNP Resources Database.

Skills

Microsoft Office

Clinical decision-making

Communication skills

Bilingual English/French

External partnerships

Independent work

Cultural competency

Indigenous cultural awareness

Education

Honours Bachelor Degree in social work or HBA (Psychology)

Registered with a Professional College of Ontario

Tools

Microsoft Office

Job description

Compass, a Sudbury, Ontario-based nonprofit focused on child and youth mental health, is seeking a Family Navigator for the Family Navigation Project. The role supports youth aged 11–29 and their families across the catchment, with a mix of in-person and virtual work, flexible hours including some evenings and weekends.

The navigator provides personalized guidance, reduces barriers to services, and connects clients with resources while collaborating with external partners and the Sunnybrook