A facilities maintenance company is seeking an Admin Support Coordinator to provide exceptional service to customers and assist an internal team. Responsibilities include maintaining the internal CRM, liaising with customers, and supporting project managers with various administrative tasks. Ideal candidates will possess strong customer service, organisational, and IT skills while being able to multitask under pressure. This role offers a competitive salary and benefits, with a focus on teamwork and high service standards.
Qualifications
Excellent customer service, organisational and administration skills.
Excellent telephone manner, confidence, and enthusiasm.
Excellent IT skills.
Experience in multitasking and working under tight deadlines.
Excellent team player with experience in delivering high standards of customer service.
Responsibilities
Maintain internal CRM and call logging systems with updated information.
Liaise with customers regarding reactive maintenance issues.
Support Project Managers with quotes, orders, and access permits.
Skills
Customer service skills
Organisational skills
Administration skills
Excellent telephone manner
IT skills
Multitasking ability
Team player
Job description
A facilities maintenance company is seeking an Admin Support Coordinator to provide exceptional service to customers and assist an internal team. Responsibilities include maintaining the internal CRM, liaising with customers, and supporting project managers with various administrative tasks. Ideal candidates will possess strong customer service, organisational, and IT skills while being able to multitask under pressure. This role offers a competitive salary and benefits, with a focus on teamwork and high service standards.