F&B Supervisor - Lead Guest Service & Operations

Pure Canadian Gaming Corp.; Edmonton; On-site; CAD 45,000 - 65,000; Full time

Job summary

Pure Canadian Gaming Corp. is seeking a Food & Beverage Supervisor to assist the F&B Manager in overseeing daily operations and ensuring superior guest satisfaction at the casino.

The role requires strong knowledge of Food & Beverage operations, prior supervisory experience, and the ability to schedule staff and manage inventories. You will support a fast-paced casino dining environment and contribute to building a positive team culture.

Qualifications

• Prior supervisory experience preferred.
• Strong Food and Beverage knowledge.
• 3–4 years' experience working in Food and Beverage operations.
• Pro-serve certification.
• Able to obtain security clearance.
• Pleasant, energetic, team-oriented individual.

Responsibilities

• Assist Food and Beverage Manager in managing the department to ensure superior guest satisfaction.
• Assist with scheduling staff.
• Assist with inventory and cost control.
• Handle customer inquiries and complaints promptly.
• Assist with basic restaurant operations.
• Motivate staff and build morale.
• Ensure policies and standards are followed.
• Supervise staff and foster teamwork and efficiency.
• Assist in employee performance reviews, evaluations and discipline when required.

Skills

Customer Service

Decision Making

Supervisory

Mentoring

Communication

Tools

POS System

Computer Knowledge

Job description

Pure Canadian Gaming Corp. is seeking a Food & Beverage Supervisor to assist the F&B Manager in overseeing daily operations and ensuring superior guest satisfaction at the casino.

The role requires strong knowledge of Food & Beverage operations, prior supervisory experience, and the ability to schedule staff and manage inventories. You will support a fast-paced casino dining environment and contribute to building a positive team culture.