Eyecare Concierge & Frame Advisor | Flexible Hours

Specsavers; Kamloops; On-site; CAD 25,000 - 28,000; Part time

Benefits offered by this job

2 free glasses or 12-month contactLens

3 weeks paid vacation (prorated)

Birthday Leave and Volunteer Leave

Vision Care

Discounts for Friends & Family

Health & Dental Coverage

Health Care Spending Account

Employee Assistance Program

Career Growth

Job summary

Specsavers in Brantford, ON is seeking Retail Associates (Eyecare Consultants) to welcome customers, guide frame selections, and support first-time contact lens wearers. Full training is provided, and evening/weekend availability is required. A friendly, confident, service-oriented approach is valued.

Join a values-driven retailer recognized as a top workplace in Canada. You’ll learn about frames, lenses, and pre-testing procedures while helping deliver affordable eyewear and exceptional eyecare

Qualifications

• Availability to work evenings and weekends is required.
• Previous retail or customer service experience is an asset, but not essential.

Responsibilities

• Welcome customers warmly, creating a friendly and approachable environment in the store.
• Build strong connections by understanding customers’ needs and recommending the best possible eyecare solutions.
• Guide customers in selecting frames that suit their lenses and personal style.
• Explain offers, products, and services clearly and confidently to ensure customers make informed choices.
• Perform pre-screening tests such as retinal imaging, pressure checks, and visual field testing (full training provided).
• Measure and adjust frames for a comfortable and precise fit.
• Process orders for prescription glasses and contact lenses accurately and efficiently.
• Schedule follow-up appointments to maintain excellent customer care.
• Act as a proud ambassador for Specsavers, championing our behaviors and values in every interaction.

Job description

Specsavers in Brantford, ON is seeking Retail Associates (Eyecare Consultants) to welcome customers, guide frame selections, and support first-time contact lens wearers. Full training is provided, and evening/weekend availability is required. A friendly, confident, service-oriented approach is valued.

Join a values-driven retailer recognized as a top workplace in Canada. You’ll learn about frames, lenses, and pre-testing procedures while helping deliver affordable eyewear and exceptional eyecare