Expression of Interest | Assistant Store Manager | Vaughn Mills| $ $62,500

Michael Hill; Vaughan; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Employee pricing

Career development

Flexible schedule

Job summary

Michael Hill is seeking an Assistant Manager at Vaughn Mills to lead daily store operations and drive sales in a premium jewellery environment. The role focuses on coaching staff, achieving KPIs, and delivering outstanding customer experiences with a customer-centric approach.

You will support the Store Manager, foster a positive team culture, and participate in training and development programs to advance your retail leadership career.

Qualifications

• Proven ability to deliver results in a highly driven sales environment with an understanding of KPIs.
• Confidence to oversee store operations alongside and in the absence of the Store Manager.
• Customer-centric focus with the ability to maintain multiple client relationships in a fast-paced environment.
• Effective coach who can improve team performance and foster a supportive culture.
• Desire to provide outstanding experiences for customers and team members.

Responsibilities

• Oversee store operations in the Store Manager's absence.
• Drive sales performance and achieve KPIs.
• Coach and develop team members for improved results and engagement.
• Deliver exceptional customer experiences and build lasting client relationships.

Skills

Customer service

Store operations

Leadership

KPIs

Education

High school diploma or equivalent

Tools

POS system

Job description

We are a market-leading, premium jewellery brand with a network of stores across Australia, New Zealand, and Canada. Born from a real-life love story, Michael Hill was first established in New Zealand and is proudly headquartered in Australia.

Location: Concord, L4K 5W4

What can we offer you?

• A tiered commission structure, where the more you sell the more you earn
• Dedicated training programs to set you up for success by building product knowledge
• Enjoy a competitive extended benefits package including health, dental and employee assistance program
• Exclusive Team Member Pricing
• You will have access to a dedicated training and development programs to set you up for success and enable career growth
• You will be surrounded by an encouraging network of fellow Assistant Managers whilst being mentored by knowledgeable retail leaders
• Reward and recognition and celebration of your success through awards nights and team events
• You will enjoy great work life balance by knowing your schedule 4 weeks in advance

More About You

• Proven ability to deliver results in a highly driven sales environment with an understanding of KPIs
• Confidence to oversee store operations alongside and in the absence of the Store Manager
• A customer centric focus with the ability to maintain multiple client relationships in a fast-paced environment
• Effective coach who has the ability to improve the performance of other team members and create a supportive, motivated culture within the store
• A desire to provide an outstanding experience for both customers and team members
• Supporting the visions and goals of the business

About This Role

The Assistant Manager position at Vaughn Mills is an exciting opportunity for an engaging professional motivated to take the next step in their Retail management career.

We foster a diverse and inclusive workforce where all of our team members can be their brilliant selves. Here, you will be treated with dignity and respect.

You will also be joining a renowned, international jeweller with a proud heritage since 1979. Michael Hill is deeply committed to sustainability and responsibility, so you can take pride in knowing you are part of a company that is working towards serious sustainability goals for our Product, Planet, and People.

Requests for accommodation can be made at any stage of the recruitment process.

This is a generic vacancy, and we use AI- assisted tools to help assess applications based on job-related criteria.

Michael Hill is certified by the Responsible Jewellery Council