Assistant Store Manager | St Vital

Michael Hill; Winnipeg; On-site; CAD 45,000 - 50,000; Full time

Benefits offered by this job

Tiered commission

Training programs

Extended benefits

Team member pricing

Mentorship by leaders

Awards & events

4 weeks schedule in advance

Job summary

Michael Hill St. Vital in Winnipeg is seeking an Assistant Store Manager to lead by example, drive store performance, and coach a sales team in delivering memorable customer experiences.

You will partner with the Store Manager to oversee daily operations, nurture client relationships, and maintain KPIs while benefiting from a structured training program and a competitive benefits package.

Qualifications

• Proven ability to deliver results in a highly driven sales environment with an understanding of KPIs.
• Confidence to oversee store operations alongside and in the absence of the Store Manager.
• A customer centric focus with the ability to maintain multiple client relationships in a fast-paced environment.
• Effective coach who has the ability to improve the performance of other team members and create a supportive, motivated culture within the store.
• A desire to provide an outstanding experience for both customers and team members.
• Supporting the visions and goals of the business.

Responsibilities

• Assist Store Manager and oversee store operations to ensure smooth daily business.
• Lead and coach a sales team to achieve KPIs and drive store performance.
• Deliver outstanding customer experiences and build lasting client relationships.
• Mentor team members to foster a positive, motivated store culture.

Skills

Customer relationship management

Team leadership

KPI driven

Coaching

Job description

We are a market-leading, premium jewellery brand with a network of stores across Australia, New Zealand, and Canada. Born from a real-life love story, Michael Hill was first established in New Zealand and is proudly headquartered in Australia.

Take the next step in your retail leadership career with Michael Hill St. Vital as an Assistant Store Manager. Lead by example, support team development, and help create memorable customer experiences while driving store performance.

Location: Winnipeg, R2M 5E6

What can we offer you?

• A tiered commission structure, where the more you sell the more you earn
• Dedicated training programs to set you up for success by building product knowledge
• Enjoy a competitive extended benefits package including health, dental and employee assistance program
• Exclusive Team Member Pricing
• You will have access to a dedicated training and development programs to set you up for success and enable career growth
• You will be surrounded by an encouraging network of fellow Assistant Managers whilst being mentored by knowledgeable retail leaders
• Reward and recognition and celebration of your success through awards nights and team events
• You will enjoy great work life balance by knowing your schedule 4 weeks in advance
• The Salary range for this position is between $45,000-$50,000 based on relevant experience

More about you

• Proven ability to deliver results in a highly driven sales environment with an understanding of KPIs
• Confidence to oversee store operations alongside and in the absence of the Store Manager
• A customer centric focus with the ability to maintain multiple client relationships in a fast‑paced environment
• Effective coach who has the ability to improve the performance of other team members and create a supportive, motivated culture within the store
• A desire to provide an outstanding experience for both customers and team members
• Supporting the visions and goals of the business

About this role

The Assistant Manager position at Michael Hill St. Vital is an exciting opportunity for an engaging professional motivated to take the next step in their Retail management career.

We foster a diverse and inclusive workforce where all of our team members can be their brilliant selves. Here, you will be treated with dignity and respect.

You will also be joining a renowned, international jeweller with a proud heritage since 1979. Michael Hill is deeply committed to sustainability and responsibility, so you can take pride in knowing you are part of a company that is working towards serious sustainability goals for our Product, Planet, and People.

Join our team. We look forward to reviewing your application. If we think you would be a great fit, we will invite you to complete a short video interview and take it from there.

Requests for accommodation can be made at any stage of the recruitment process.

This is an activevacancy, and we use AI- assisted tools to help assess applications based on job-related criteria.

Michael Hill is certified by the Responsible Jewellery Council