Export Coordinator

Mainfreight Americas; Mississauga; On-site; CAD 40,000 - 60,000; Full time

Job summary

A global supply chain logistics company is seeking a dedicated individual for managing sea export operations. The role involves creating export bookings, preparing essential documentation, and ensuring customs compliance. Candidates should have strong organizational skills and excellent communication abilities. Experience in customer service, proficiency in Microsoft Office, and a team-oriented attitude are desired. This position is ideal for someone eager to learn in a fast-paced environment.

Qualifications

• Post-secondary education in any field.
• Strong attention to detail and excellent organizational skills.
• Outstanding written and verbal communication abilities.
• Eagerness to learn with a proactive, team-oriented approach.

Responsibilities

• Create Sea export bookings and coordinate loadings.
• Prepare export documentation and ensure compliance with customs.
• Communicate with relevant stakeholders to update shipment status.
• Answer calls and emails promptly.
• Accurately enter shipment data and complete invoicing.
• Quote shipments and analyze ocean freight market conditions.
• Troubleshoot shipment delays with a problem-solving mindset.

Skills

Attention to detail

Organizational skills

Written communication

Verbal communication

Proactive attitude

Team-oriented

Learning eagerness

Fast-paced environment adaptability

Customer service experience

Bilingual in French

Education

Post-secondary education

Tools

Microsoft Office

CargoWise

Job description

Company Overview

Mainfreight is a global supply chain logistics company with operations in over 350 branches across many counties. Founded in New Zealand in 1978, we’ve grown through a commitment to high performance, family values, and long-term thinking.

Our services span Air & Ocean freight, Custom Clearance, Warehousing, and Domestic Transport.

We believe our people are different. We promote from within, encourage ownership, and empower our team members to make decisions that drive success.

Our culture is built on energy, enthusiasm, and a “can-do” attitude.

Job Responsibilities

• Create Sea export bookings and coordinate loadings/pick-ups.
• Prepare export documentation (CERS) and ensure all customs requirements are met at both origin and destination.
• Communicate with carriers, overseas agents, and customers to update shipment status.
• Answer phone calls and emails promptly and professionally.
• Enter shipment data accurately and complete invoicing with attention to detail.
• Quote shipments and gain insight into the ocean freight market.
• Helping troubleshoot shipment delays or discrepancies with a problem-solving mindset.

Required Skills

• Post‑secondary education. Any field.
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication skills.
• A proactive, team-oriented attitude and eagerness to learn.
• Ability to work in a fast-paced, deadline-driven environment.
• Proficiency with Microsoft Office and data entry systems (experience with CargoWise is a plus).
• Experience in customer service is a plus.
• Previous experience in a similar role is a plus.
• Bilingual in French is a plus.