Experienced Service / Parts Advisor

Favorit Motors Canada; Toronto; On-site; CAD 45,000 - 65,000; Full time

Job summary

Favorit Motors Canada, a family-owned automotive dealership with over 20 years in the industry, seeks an Experienced Automotive Service / Parts Advisor. This role involves managing service operations and providing excellent customer service to enhance client satisfaction during the parts ordering process. The ideal candidate will have strong communication skills and relevant industry experience to contribute to our growing team.

Qualifications

• Minimum 2 years of customer service experience.
• Minimum 2 years of parts ordering experience.
• G Class Driver's Licence required.

Responsibilities

• Manage and coordinate the Service Department.
• Create and update work orders and finalize invoices.
• Handle customer complaints and inquiries.

Skills

Customer Service

Parts Ordering

Communication

Organization

Tools

Mitchell 1

Job description

Experienced Automotive Service / Parts Advisor

The Company : Favorit Motors is a family owned and operated automotive dealership with over 20 years of experience. Being pioneer in subprime automotive industry with established track record in sales, service and finance, we are looking to expand our team of professionals to meet ever increasing demand.

Our company is growing rapidly, so we would require a high-qualified, motivated, and achievement-oriented individual who can grow with us and excel the business to next level.

Duties and Qualifications :

• Must have parts ordering experience
• Ability to multi-task, organize and prioritize work for mechanics
• Manage and coordinate the Service Department
• Create and update work orders and finalize invoices
• Order and return parts
• Excellent communication skills and professionalism in customer service
• Manage inbound customer calls and make outbound order calls
• Handling customer complaints and inquiries
• Must have previous experience in automotive dealership and automotive industry
• Must have a valid G drivers license
• Familiar with Mitchell 1 automotive repair software

Experience :

• Customer Service : 2 years (Required)
• Parts ordering experience : 2 years (Required)
• Automotive service advisor : 2 years (Required)
• Mitchell 1 software (Intermediate to advanced)

Licence :

• G Class Driver's Licence (Required)

If you have what it takes to succeed in this job, please send us your resume today!