Parts Advisor

Oak-land; Oakville; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading dealership is seeking a Parts Advisor to enhance customer satisfaction by assisting with parts requests and inventory management. The role requires a proactive individual who values exceptional service and seeks to improve efficiencies. Join a collaborative culture committed to employee development and career advancement.

Benefits

Career development opportunities

Training & Development programs

Employee and Family Assistance Program

Full benefit programs

Collaborative work environment

Qualifications

• Candidates must possess a valid driver’s license.
• Passion for delivering exceptional customer experience.
• Driven to improve efficiencies and learn.

Responsibilities

• Provide exceptional customer service for parts requests.
• Maintain and track parts inventory and accessories.
• Assist in operations of the Parts Department.

Skills

Problem solving

Customer service

Organization

Conflict resolution

Initiative

Education

High School Diploma

Job description

Oak-land Ford is a proud member of the AutoIQ Dealership Group. We are ambitious, innovative and forward-thinking and we strongly believe that our people are our greatest asset. As lifelong students of our craft, we pursue improvement at every turn. We do not settle for “Best” because our quest to improve and grow doesn’t have a finish line.

We are currently seeking a Parts Advisor to join our team of customer focused professionals within our high volume and process-driven dealership.

Purpose / Summary of Position :

This role is responsible for providing a consistently exceptional customer experience, following established processes and procedures for their role, achieving targeted goals and objectives, ongoing collaboration with fellow team members, driving sales and improving efficiencies whenever possible.

The Parts Advisor assists internal and external customers with parts requests to ensure that the correct part is obtained the first time. This includes identifying correct parts and locating them in inventory or ordering the requested part. The Parts Advisor also assists in the operations of the Parts Departments by maintaining and tracking the parts inventory and accessories.

Required Qualifications :

Our ideal candidates understand that customers have a choice in where they purchase and service their vehicles, and therefore demonstrate a commitment delivering unparalleled service to show our customers real value for their hard-earned money.

• Energized by challenges; driven to improve efficiencies, learn and grow
• Proactive self-starter with a desire for accountability
• Passion for delivering a consistently exceptional customer experience
• Operates with the highest level of integrity
• Exceptional initiative, high energy and positive attitude
• Process driven with impeccable organization and prioritization abilities
• Exceptional problem solving and conflict resolution skills
• Impeccable follow-through and commitment to building and cultivating relationships

Candidates must possess :

• Valid driver’s license
• Minimum High School Diploma

Why AutoIQ?

• Progressive and innovative Auto Group
• Career development– we provide opportunities for advancement all the way up to ownership in the business
• Training & Development – We believe in and are committed to training our people for success
• A chance to be a part of a fun, collaborative culture based on shared core values and operating principles across our stores
• Commitment to an exceptional employee experience
• Collaborative work environment & group support
• Full benefit programs & competitive compensation plans
• Employee and Family Assistance Program

Qualified applicants are invited to apply with resume and cover letter.

AutoIQ is an equal opportunity employer which values diversity in the workplace. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). Applicants are asked to make their needs / requirements, for the purpose of accommodation under AODA, known to Human Resources when they are contacted for an interview or by emailing .