Executive Workplace Concierge

Opensity Solutions; Canada; On-site; CAD 30,000 - 42,000; Full time

Job summary

Opensity Solutions in Canada is seeking a Concierge to deliver exceptional guest service, acting as the main contact for employees, clients and visitors and coordinating reservations and special requests to ensure a smooth and memorable experience.

You will support workplace service operations, coordinate meeting room bookings, catering and tech needs, and assist with events, using Outlook and Excel with a proactive, professional approach.

Qualifications

• High school diploma or equivalent.
• 1+ year of experience in workplace services, facilities support, hospitality, reception, mail services, or related roles preferred.
• Basic proficiency with printers, copiers, scanners and familiarity with workplace service systems/ticketing platforms.

Responsibilities

• Deliver outstanding customer service and create a welcoming experience for employees, clients and visitors.
• Serve as the primary point of contact for workplace inquiries and requests.
• Manage the Workplace Services inbox and respond to inquiries, service requests and meeting support requests promptly.
• Triage requests and coordinate with internal teams and vendors for timely resolution.
• Greet and assist guests, providing directions, information and support to create a positive workplace experience.
• Coordinate visitor arrivals and communicate with hosts to ensure a seamless guest experience.
• Manage meeting room bookings and schedules through Outlook and other reservation systems.
• Coordinate meeting requirements including room setup, catering, technology, and accommodations.
• Monitor meeting room availability and assist with scheduling conflicts and changes.
• Prepare and maintain beverage service for meetings and events.
• Receive and coordinate catering deliveries; ensure rooms are prepared and presentation-ready.
• Maintain pantry, hospitality and beverage areas to required standards.
• Demonstrate proficiency in Outlook, Excel and other workplace management tools.
• Build positive relationships with employees, clients and vendors while maintaining professionalism.
• Support office events and hospitality initiatives to deliver an exceptional workplace experience.

Skills

Multitasking

Customer service

Effective communication

Microsoft Office

Professionalism

Education

High school diploma

Tools

Office equipment

Ticketing systems

Outlook

Job description

Opensity Solutions in Canada is seeking a Concierge to deliver exceptional guest service, acting as the main contact for employees, clients and visitors and coordinating reservations and special requests to ensure a smooth and memorable experience.

You will support workplace service operations, coordinate meeting room bookings, catering and tech needs, and assist with events, using Outlook and Excel with a proactive, professional approach.