Executive Director

miles; Surrey; On-site; CAD 100,000 - 120,000; Full time

Job summary

Our client, a Multi-Specialty Medical Clinic in Surrey, BC, is seeking an Executive Director to provide strategic and operational leadership in a physician-led, partnership environment. This senior role is responsible for financial performance, organizational growth, and HR oversight, partnering with physician owners to guide the organization's continued success.

The Executive Director will lead across teams and service lines, manage multi-million dollar budgets, and drive growth initiatives

Qualifications

• Senior leadership experience as an Executive Director/COO or Director of Operations in healthcare or large service-based org.
• Ability to lead across multiple teams and physicians in a high-volume environment.
• Proven track record managing multi-million dollar budgets and financial forecasting.
• Experience improving clinic flow, access, staffing models, and efficiency.
• History of driving growth initiatives, expansions or major organizational change.
• Experience in physician-led/partnership environments with stakeholder management.
• Oversight of HR and people strategy with results.
• Executive presence with decisive, structured leadership.

Responsibilities

• Serve as the operational partner to physician owners with full accountability for performance, people, and growth.
• Provide leadership across teams, physicians, and service lines in a complex clinical setting.
• Oversee multi-million dollar budgets with disciplined cost control, revenue optimization and forecasting.
• Drive improvements in clinic flow, patient access, staffing models, and overall efficiency through systems-based leadership.
• Design and execute strategic growth initiatives, expansions, and major organizational change.
• Manage relationships across physicians and partners, resolving conflicts and maintaining alignment.
• Provide strategic oversight of HR, including workforce planning, recruitment and retention strategies.
• Support and develop managers, providing guidance rather than day-to-day HR administration.
• Act as liaison between physicians, staff and leadership to resolve organizational issues.
• Maintain high accountability while fostering a positive, high-performing culture.

Skills

Executive leadership

Budget management

Operational leadership

Strategic growth

Healthcare experience

Stakeholder management

People management

HR oversight

Job description

Executive Director – Multi-Specialty Healthcare Organization

Location: Surrey, BC

Full-Time – In Office

Salary: $100,000 – $120,000 per annum

Senior Executive Opportunity

Our client, a Multi-Specialty Medical Clinic, is a well-established, physician-led organization recognized for delivering high-quality, patient-centered care across multiple service lines. As the organization continues to scale, they are seeking an accomplished Executive Director to provide strategic and operational leadership, partnering directly with physician ownership to guide the organization's continued growth and success.

The successful candidate will bring demonstrated senior leadership experience within a complex, high-volume environment, together with strong financial acumen, operational rigour, and a proven record of executing strategic growth initiatives. This is a pivotal role, accountable for the organization's financial performance, operational leadership, and overarching direction of the Human Resources function.

This opportunity will suit an experienced and decisive executive who is comfortable operating within a physician-led, partnership environment, and who brings the judgment and presence required to lead at the most senior level.

The Role: Executive Leadership and Strategic Oversight

Reporting to and partnering closely with the clinic's physician owners, the Executive Director will hold overall accountability for organizational performance, people, and growth. This individual will bring executive presence and sound judgment to advance operational standards, strengthen accountability, and cultivate a high-performing culture across the organization.

Key Responsibilities

• Serve as the principal operational partner to the clinic's physician owners and physician leadership, with full accountability for organizational performance, people, and growth.
• Provide leadership and direction across multiple teams, physicians, and service lines within a complex, high-volume clinical environment.
• Oversee multi-million dollar budgets, ensuring disciplined cost control, revenue optimization and rigorous financial planning and forecasting.
• Drive improvements in clinic flow, patient access, staffing models, and overall operational efficiency through systems- and process-based leadership.
• Design and execute strategic growth initiatives, expansions, and major organizational change, translating executive vision into structured, measurable outcomes.
• Manage relationships across physicians and partners, exercising sound judgment to navigate expectations, resolve conflict and maintain alignment.
• Provide strategic oversight of the Human Resources function, including workforce planning, recruitment and retention strategy, performance management frameworks and resolution of complex employee relations matters.
• Support and develop managers across the organization, providing guidance and oversight rather than day-to-day HR administration.
• Act as the principal liaison between physicians, staff and leadership, fostering open communication and effective resolution of organizational issues.
• Maintain a high standard of accountability while cultivating a positive, high-performing organizational culture.

Qualifications

• Significant senior leadership experience as an Executive Director, Chief Operating Officer, or Director of Operations, ideally within healthcare or another large, complex service-based organization.
• Demonstrated ability to lead at scale within a complex, high-volume environment encompassing multiple teams, physicians and service lines.
• A proven track record managing multi-million dollar budgets, with strong expertise in cost control, revenue optimization and financial planning and forecasting.
• Experience improving clinic flow, patient access, staffing models and operational efficiency through disciplined, process-oriented leadership.
• A demonstrated record of successfully executing growth initiatives, expansions or major organizational change.
• Experience operating within physician-led or partnership environments, with strong judgment in managing stakeholder relationships and resolving conflict.
• Comfort providing strategic oversight of Human Resources and people strategy, with core strength in operations and organizational performance.
• Strong executive presence and credibility, with a decisive, structured, and solutions-oriented leadership style.
• A career trajectory reflecting increasing responsibility within organizations where scale, growth and financial performance were key priorities.