Clinic Manager

Miles Employment Group; Surrey; On-site; CAD 80,000 - 110,000; Full time

Job summary

The Clinic Manager will oversee the daily operations of a busy Surrey clinic, ensuring compliant, patient-centered care and smooth service delivery.

Lead a collaborative team, manage budgeting and staffing, supervise functions, and optimize EMR use (Profile) while partnering with physicians to uphold high clinical standards and regulatory compliance.

This full-time, in-office leadership role offers meaningful growth opportunities within a supportive healthcare environment.

Qualifications

• Proven experience leading medical office or clinic operations.
• Strong supervisory and team leadership skills.
• Familiarity with healthcare management principles and budgeting.
• Experience with EMR systems (Profile) and payroll software (Payworks) is an asset.

Responsibilities

• Oversee daily clinic operations and ensure regulatory compliance.
• Manage budgeting, financials, and resource allocation.
• Supervise clinic staff and promote a collaborative culture.
• Optimize patient flow and service delivery.
• Maintain privacy and confidentiality per BC/Canada regulations; use Profile EMR.
• Coordinate HR activities including hiring and staff development.

Skills

Leadership

Operations management

Staff supervision

EMR proficiency

Budgeting

Regulatory compliance

Communication

Tools

Profile EMR

Payworks

Job description

Clinic Manager – Lead With Purpose in Patient-Centered Healthcare

Location: Surrey, BC

Full-Time – in Office

Leadership Opportunity

Our Medical Clinic client is more than just a healthcare provider —they’re a trusted part of the community. The team is passionate about delivering high-quality, compassionate care in a welcoming, team-driven environment. As they continue to grow, they’re looking for a skilled and motivated Clinic Manager to lead the daily operations and help shape the future of the practice.

The ideal candidate will possess strong leadership skills and a comprehensive understanding of medical office management. This role is essential in ensuring the clinic runs efficiently, providing high-quality patient care while adhering to all regulatory requirements. The Clinic Manager will be responsible for fiscal management, staff supervision, and the implementation of best practices in clinic operations.

If you're a proactive leader with a heart for healthcare and a head for operations, we want to meet you.

Your Role: Leadership With Impact

As the Clinic Manager, you’ll oversee the daily operations of the busy clinic and ensure that every patient experience is smooth, professional, and positive. You’ll collaborate with physicians and staff to drive efficiency, elevate care standards, and foster a workplace culture rooted in respect, accountability, and continuous improvement.

Duties

• Oversee the daily operations of the clinic, ensuring compliance with healthcare regulations and standards.
• Manage fiscal responsibilities including budgeting, financial management, and resource allocation.
• Supervise and support clinic staff, fostering a collaborative and productive work environment.
• Implement and maintain efficient office management practices to optimize patient flow and service delivery.
• Ensure adherence to BC and Canadian privacy regulations and maintain confidentiality of patient records.
• Utilize EMR systems such as Profile for effective medical record management.
• Coordinate human resources functions including hiring, training, performance evaluations, and staff development.
• Monitor clinic performance metrics and implement strategies for improvement in patient care and operational efficiency.
• Maintain knowledge of medical terminology, managed care processes, and utilization management practices.
• Collaborate with healthcare providers to ensure high standards of clinical care are met.
• Serve as the main liaison between physicians, staff, and patients, promoting open communication and problem resolution.
• Support strategic growth initiatives and service enhancements.

Qualifications

• Proven experience in a medical office or clinic setting in a Leadership role
• Proven ability to lead teams, manage operations, and deliver measurable improvements.
• Strong supervisory experience with a focus on team leadership and development.
• Familiarity with healthcare management principles and practices
• Experience with financial management including budgeting and fiscal oversight within a healthcare environment.
• Proficiency in medical administrative support functions including scheduling, billing, and coding processes.
• Strong problem-solving skills and comfort navigating competing priorities in a fast‑paced environment.
• Familiarity with healthcare policies, office systems, and regulatory compliance.
• Experience with payroll software (Payworks) an asset
• Tech‑savvy and experienced with implementing and optimizing systems.
• Experience with EMR systems such as Profile
• Excellent communication skills with the ability to interact effectively with patients, staff, and external stakeholders.
• Ability to navigate complex healthcare systems while maintaining a focus on patient-centered care.

Join this high performing team as they strive to provide exceptional healthcare services while fostering a supportive environment for both their patients and staff.

Ready to Lead With Purpose?

Job Summary

We are seeking a dedicated and experienced Clinic Manager to oversee the daily operations of a busy healthcare facility. The ideal candidate will possess strong leadership skills and a comprehensive understanding of medical office management. This role is essential in ensuring the clinic runs efficiently, providing high-quality patient care while adhering to all regulatory requirements. The Clinic Manager will be responsible for fiscal management, staff supervision, and the implementation of best practices in clinic operations.

Duties

• Oversee the daily operations of the clinic, ensuring compliance with healthcare regulations and standards.
• Manage fiscal responsibilities including budgeting, financial management, and resource allocation.
• Supervise and support clinic staff, fostering a collaborative and productive work environment.
• Implement and maintain efficient office management practices to optimize patient flow and service delivery.
• Ensure adherence to BC and Canadian privacy regulations and maintain confidentiality of patient records.
• Utilize EMR systems such as Profile for effective medical record management.
• Coordinate human resources functions including hiring, training, performance evaluations, and staff development.
• Monitor clinic performance metrics and implement strategies for improvement in patient care and operational efficiency.
• Maintain knowledge of medical terminology, managed care processes, and utilization management practices.
• Collaborate with healthcare providers to ensure high standards of clinical care are met.

Qualifications

• Proven experience in a medical office or clinic setting in a Leadership role
• Strong supervisory experience with a focus on team leadership and development.
• Familiarity with healthcare management principles and practices
• Experience with financial management including budgeting and fiscal oversight within a healthcare environment.
• Proficiency in medical administrative support functions including scheduling, billing, and coding processes.
• Knowledge of acute care practices as well as critical care experience is advantageous.
• Excellent communication skills with the ability to interact effectively with patients, staff, and external stakeholders.
• Ability to navigate complex healthcare systems while maintaining a focus on patient-centered care.
• Join this high performing team as they strive to provide exceptional healthcare services while fostering a supportive environment for both our patients and staff.