Events Coordinator — Guest Experience & Wellness

Stay Everwild; Canmore; On-site; CAD 56,000 - 60,000; Full time

Benefits offered by this job

Discretionary bonus

Group health benefits

Staff discounts

Family and friends discount

Free spa access

Discounts at Rhythm & Howl

Company events

Room for advancement

Hands-on culture

Western Canada growth

Job summary

Basecamp Resorts in Canmore, AB, seeks a full-time Events Coordinator at Everwild to manage group bookings and events, delivering exceptional guest experiences. Salary: CAD 56,000 per year plus gratuities. Shift: Full-time and Permanent. Location: Canmore AB.

Responsibilities include leading on-site events, coordinating with Spa, F&B, and Front Desk, and upselling spa and dining experiences to enhance group packages.

Qualifications

• 2–5 years of experience in hospitality, events, group bookings, hotel operations, or related fields.
• Experience managing group bookings, corporate retreats, restaurant reservations, or special events.
• Customer-facing experience with a strong focus on guest service.
• Excellent organizational and project management skills.
• Strong communication and interpersonal skills.
• Ability to handle day-of event logistics and troubleshoot issues calmly.
• Sales and relationship-building, including upsell opportunities for spa services, dining, and experiences.
• Strong attention to detail when managing contracts, dietary requests, schedules, and guest preferences.

Responsibilities

• Lead coordinator for on-site events, overseeing logistics, guest experience, and day-of operations.
• Act as the primary point of contact for event hosts and guests on the day.
• Collaborate with the Spa, Food & Beverage, Housekeeping and Front Desk teams to align on event requirements and timing.
• Oversee and organize all group reservations within the restaurant, ensuring accurate communication between guests and the F&B team.
• Manage booking details, special requests, dietary needs, and pre-orders to set the F&B team up for success.
• Support the GM with reporting, scheduling, and other operational needs as they arise.
• Be present and hands-on as Everwild introduces new programming, providing on-site support during launches and helping shape the guest experience from day one.

Skills

Event coordination

Hospitality industry

Guest service

Organizational skills

Communication

Upselling opportunities

Job description

Basecamp Resorts in Canmore, AB, seeks a full-time Events Coordinator at Everwild to manage group bookings and events, delivering exceptional guest experiences. Salary: CAD 56,000 per year plus gratuities. Shift: Full-time and Permanent. Location: Canmore AB.

Responsibilities include leading on-site events, coordinating with Spa, F&B, and Front Desk, and upselling spa and dining experiences to enhance group packages.