Events Coordinator

Stay Everwild

Canmore

On-site

CAD 56,000 - 60,000

Full time

21 hours ago

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Benefits offered by this job

Discretionary bonus

Group health benefits

Staff discounts

Family and friends discount

Free spa access

Discounts at Rhythm & Howl

Company events

Room for advancement

Hands-on culture

Western Canada growth

Job summary

Basecamp Resorts in Canmore, AB, seeks a full-time Events Coordinator at Everwild to manage group bookings and events, delivering exceptional guest experiences. Salary: CAD 56,000 per year plus gratuities. Shift: Full-time and Permanent. Location: Canmore AB.

Responsibilities include leading on-site events, coordinating with Spa, F&B, and Front Desk, and upselling spa and dining experiences to enhance group packages.

Qualifications

2–5 years of experience in hospitality, events, group bookings, hotel operations, or related fields.
Experience managing group bookings, corporate retreats, restaurant reservations, or special events.
Customer-facing experience with a strong focus on guest service.
Excellent organizational and project management skills.
Strong communication and interpersonal skills.
Ability to handle day-of event logistics and troubleshoot issues calmly.
Sales and relationship-building, including upsell opportunities for spa services, dining, and experiences.
Strong attention to detail when managing contracts, dietary requests, schedules, and guest preferences.

Responsibilities

Lead coordinator for on-site events, overseeing logistics, guest experience, and day-of operations.
Act as the primary point of contact for event hosts and guests on the day.
Collaborate with the Spa, Food & Beverage, Housekeeping and Front Desk teams to align on event requirements and timing.
Oversee and organize all group reservations within the restaurant, ensuring accurate communication between guests and the F&B team.
Manage booking details, special requests, dietary needs, and pre-orders to set the F&B team up for success.
Support the GM with reporting, scheduling, and other operational needs as they arise.
Be present and hands-on as Everwild introduces new programming, providing on-site support during launches and helping shape the guest experience from day one.

Skills

Event coordination

Hospitality industry

Guest service

Organizational skills

Communication

Upselling opportunities

Job description

Basecamp is a rapidly growing chain of boutique hotels based in Canmore, Banff, Lake Louise & Kananaskis in Alberta and Revelstoke in British Columbia. We are an energetic team driven by our core values and providing our guests a home away from home.

Everwild Nordic Spa and Hotel aims to raise the bar in wellness hospitality, blending authentic tradition with fresh, evolving experiences. Everwild is redefining mountain hospitality.

Why Work for Us?

Discretionary bonus scheme
Group health benefits plan (Dental, Vision, Paramedical, and more)
Generous staff discounts at all our properties
Family and friends discount at Basecamp properties
Free access to the Everwild Nordic Spa
Discounts on food & beverage at Rhythm & Howl
Company paid staff events.
Room for advancement in our growing company
Be part of western Canada's fastest-growing hospitality brand
A hands-on people focused Basecamp culture

Position Overview

We require a full-time Events Coordinator at Everwildto be responsible for managing group bookings and coordinating events to deliver exceptional guest experiences. Working closely with guests and internal teams, the role oversees event planning and execution, maintains accurate booking records, supports operational requirements, and identifies opportunities to enhance revenue through tailored experiences and upselling.

Salary: $56,000.00 per year plus gratuities

Shift: Full-time and Permanent

Location: Canmore AB

Key Responsibilities

On-Site Events

Serve as the lead coordinator for on-site events at Everwild Canmore, overseeing logistics, guest experience, and day-of operations from setup through to close
Act as the primary point of contact for event hosts and guests on the day, ensuring every detail is executed to Everwild's standard
Collaborate with the Spa, Food & Beverage, Housekeeping and Front Desk teams to align on event requirements and timing
Oversee and organize all group reservations within the restaurant, ensuring accurate communication between guests and the F&B team
Manage booking details, special requests, dietary needs, and pre-orders to set the F&B team up for success

Group Contracting & Co-ordination

Independently contract and manage all groups of fewer than 10 guests, from initial inquiry through to post-stay follow-up
For groups of 10 or more, support the post-contracting phase by taking ownership of organization, logistics coordination, and internal communication to ensure seamless execution

General

Maintain accurate records of group bookings, contracts, and communications, with some guidance from the corporate sales team
Identify and execute on opportunities to upsell spa, dining, and experiential add-ons to enhance group packages
Support the GM with reporting, scheduling, and other operational needs as they arise
Be present and hands‑on as Everwild introduces new programming, providing on-site support during launches and helping shape the guest experience from day one

Requirements

2–5 years of experience in hospitality, event coordination, group sales, hotel operations, or a related field.
Experience managing group bookings, corporate retreats, restaurant reservations, or special events.
Customer‑facing experience with a strong focus on guest service.
Excellent organizational and project management skills, with the ability to manage several events and bookings simultaneously.
Strong communication and interpersonal skills for interacting with guests, vendors, and internal teams.
Ability to handle day‑of event logistics and troubleshoot issues calmly.
Sales and relationship‑building skills, including identifying upsell opportunities for spa services, dining, and experiences.
Strong attention to detail when managing contracts, dietary requests, schedules, and guest preferences
Comfortable working in a fast‑paced, hands‑on environment.
Self‑motivated and able to work independently with minimal supervision.
Professional, polished, and guest‑focused.
Team‑oriented, with the ability to collaborate across departments.
Flexible with evenings, weekends, and holidays, as events often occur outside regular business hours

Basecamp Resorts and Everwild are an equal opportunity employer, dedicated to building a workplace that values diversity and ensures equal opportunities for all. We are committed inclusion; we celebrate differences and actively welcome applications from individuals of underrepresented backgrounds and communities. We comply with all applicable laws that prohibit discrimination when making all decisions about employment. If you would like to enquire about an adjustment, or need assistance with completing the application process, please contact Beth at careers@basecampresorts.com to discuss your needs confidentially.