Server

Basecamp Resorts Ltd; Canada; On-site; CAD 22,000 - 28,000; Full time

Benefits offered by this job

Gratuity program

Group health benefits (Dental, Vision,

Staff discounts

Job summary

Basecamp Resorts Ltd in Canmore is seeking a full-time Server to be the face of our Everwild restaurant, ensuring guests have exceptional dining experiences. You will maintain clean tables, present menus, and serve food and beverages with a friendly attitude in a fast-paced setting.

Shifts include days, evenings, and weekends. Wage starts at $16 per hour plus gratuities, with benefits and staff discounts available to eligible team members.

Qualifications

• Minimum 3 years restaurant serving or waitering experience.
• Valid Pro Serve.
• Sound knowledge of proper food handling procedures.

Responsibilities

• Prepare restaurant tables with sanitation and order in mind.
• Attend to customers on entry per brand standards.
• Present menus and provide recommendations for food and beverages.
• Take and serve orders accurately and politely.
• Collaborate with other servers and kitchen/bar staff to improve workflow.
• Handle complaints in a positive and productive manner.
• Respond to patron requests and report issues to management.
• Process bills and accept payments.
• Rotate beverages and food items to ensure freshness and order.
• Sanitize service areas and replace soiled linen to keep areas ready.

Skills

Teamwork

Fast-paced environment

Cleanliness

Patience

People skills

Responsibility

Organizational skills

Education

Pro Serve certification

Job description

Server

About Everwild

Everwild is a growing chain of boutique Nordic spas and hotels based in Canmore. We are an energetic team driven by our core values and providing our guests a home away from home.

Everwild Nordic Spa and Hotel aims to raise the bar in wellness hospitality, blending authentic tradition with fresh, evolving experiences. Everwild is redefining mountain hospitality.

Everwild Nordic Spa & Hotel, Canmore

Why Work for Us?

• A gratuity program!
• Group health benefits plan (Dental, Vision, Paramedical, and more)
• Generous staff discounts at all our properties
• Family and friends discount at Basecamp properties
• Free access to the Everwild Nordic Spa
• Discounts on food & beverage at Rhythm & Howl
• Company paid staff events.
• Room for advancement in our growing company
• Be part of western Canada's fastest-growing hospitality brand
• A hands-on people focused Basecamp culture

Position Overview

As a server, you’ll be the face of our restaurant and responsible for our customers’ experiences. The primary responsibilities of this role will be ensuring that our tables are clean and tidy for when guests arrive, presenting menus and serving food and beverages. You will need to be quick on your feet (literally and metaphorically) and have a polite and friendly attitude. If you enjoy talking to people and thrive in a fast-paced workplace, we’d like to meet you.

Shifts: Full-time permanent. Days, evenings & weekends.

Wage: $16 + gratuities

Key Responsibilities

• Prepare restaurant tables with special attention to sanitation and order.
• Attend to customers upon entrance as per brand standards.
• Present restaurant menus and provide appropriate food and beverage recommendations.
• Take and serve orders accurately and appropriately.
• Collaborate with other restaurant servers and kitchen/bar staff to improve workflow and guest experience.
• Handle complaints or problems in a positive and productive manner.
• Respond to patrons’ requests and inform management of any complaints.
• Issue bills and accept payments.
• Rotate beverages and food items in service fridges to ensure freshness and order.
• Prepare service areas for arriving patrons by sanitizing, wiping up spills, clearing away crumbs, and replacing soiled linen.
• Ensure that the service stations are adequately stocked with necessary supplies.

Skills and Experience

• Experience working as part of a team.
• Experience working in a fast-paced environment.
• Attention to cleanliness and safety.
• Patience and customer-oriented approach.
• Excellent people skills with a friendly attitude.
• Responsible and trustworthy.
• Excellent organizational skills.

Requirements

• Minimum 3 years restaurant serving or waitering experience.
• Valid Pro Serve.
• Sound knowledge of proper food handling procedures.

Basecamp Resorts and Everwild is an equal opportunity employer, dedicated to building a workplace that values diversity and ensures equal opportunities for all. We are committed inclusion; we celebrate differences and actively welcome applications from individuals of underrepresented backgrounds and communities. We comply with all applicable laws that prohibit discrimination when making all decisions about employment. If you would like to enquire about an adjustment, or need assistance with completing the application process, please contact Beth at [e-mail] to discuss your needs confidentially.