Event Staff

Altis; Ottawa; On-site; CAD 24,000 - 34,000; Full time

Job summary

Altis in Ottawa is seeking friendly individuals to support registration and session scanning at a large-scale downtown Ottawa event. You will welcome attendees, verify access, and assist with check-in using tablets and iPad.

Strong English communication is required, French and English bilingualism is a strong asset. This on-site role offers short-term shifts with training provided, and compensation at 21 CAD per hour.

Qualifications

• Previous customer service, hospitality or event experience is an asset, but not required.
• Strong spoken English communication skills, with French and English bilingualism considered a strong asset.
• Comfortable using smartphones, tablets and mobile applications. Training will be provided.
• Friendly, outgoing and confident engaging with people.
• Strong attention to detail, reliability and a positive attitude.
• Availability to work on-site in downtown Ottawa, including early morning shifts.

Responsibilities

• You'll welcome attendees and provide friendly, professional assistance throughout the event.
• You'll scan QR-coded badges using a pre-programmed iPhone or Android device to verify session and lunch access.
• You'll support attendee registration and check-in using an iPad.
• You'll prepare badges by applying identification stickers and attaching appropriate lanyards.
• You'll distribute attendee badges and eligible event giveaways.
• You'll help maintain an organized and efficient flow of attendees during busy periods.

Job description

Event Support Opportunity

Location: Downtown Ottawa, ON (On-site)
Language: English, written and spoken communication required. French and English bilingualism is a strong asset.
Duration: Short-term contract, November 1620, 2026
Compensation: $21 per hour

About the Opportunity

Are you friendly, outgoing and comfortable using technology? We're looking for enthusiastic individuals to support registration and session scanning at a large-scale event in downtown Ottawa. You'll play an important role in creating a welcoming, organized experience for attendees.

Working alongside event staff and registration leads, you'll assist delegates with check-in, verify session access and help keep event activities running smoothly.

What's In It for You

• Competitive hourly compensation of $21.
• A friendly, collaborative team environment.
• Hands-on training and support before the event.
• An opportunity to gain event operations and customer service experience.
• Flexible shift options, including full-day and shorter assignments.

Your Responsibilities

• You'll welcome attendees and provide friendly, professional assistance throughout the event.
• You'll scan QR-coded badges using a pre-programmed iPhone or Android device to verify session and lunch access.
• You'll support attendee registration and check-in using an iPad.
• You'll prepare badges by applying identification stickers and attaching appropriate lanyards.
• You'll distribute attendee badges and eligible event giveaways.
• You'll help maintain an organized and efficient flow of attendees during busy periods.

Skills and Qualifications

• Previous customer service, hospitality or event experience is an asset, but not required.
• Strong spoken English communication skills, with French and English bilingualism considered a strong asset.
• Comfortable using smartphones, tablets and mobile applications. Training will be provided.
• Friendly, outgoing and confident engaging with people.
• Strong attention to detail, reliability and a positive attitude.
• Availability to work on-site in downtown Ottawa, including early morning shifts.

Schedule and Availability

Training takes place Monday, November 16, with shifts scheduled between 1:00 pm and 5:00 pm.

Event shifts run Tuesday through Friday, with start times between 6:30 am and 7:30 am and end times varying between 12:00 pm and 3:30 pm. Shift assignments will depend on operational needs.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.