IT /Administrative Associate

Proof of the Pudding; Golden Horseshoe; On-site; CAD 313,000 - 445,000; Full time

Job summary

Proof of the Pudding is seeking a POS & Technology Support Staff member for a fixed-term event role in Caledon, ON. The position supports the Operations Team with setup, configuration, and troubleshooting of POS systems across multiple event locations.

Responsibilities include device setup, cabling, and ensuring all equipment functions during opening and closing procedures. English is required; long shifts and physical activity are expected in a fast-paced environment.

Qualifications

• Previous experience in technical support, event technology, POS systems, or related operational roles.
• POS experience is considered a strong asset.
• Comfortable working with computers, tablets, and mobile technology.
• Knowledge of iOS and Android operating systems.
• Hands-on experience with cabling and equipment setup.
• Strong attention to detail and organizational skills.
• Excellent communication and problem-solving abilities.
• Reliable, dependable, and capable of working independently and as part of a team.
• Ability to work long shifts in a fast-paced event environment.
• Physically capable of lifting and moving equipment.

Responsibilities

• POS & Technology Support Staff are members of the Operations Team and report directly to the Operations Manager.
• Assist with setup, configuration, and troubleshooting of POS systems and related event technology.
• Provide hands-on support for device setup, cabling, and equipment installations across event locations.
• Support both iOS and Android mobile devices used during event operations.
• Troubleshoot technical and connectivity issues in a timely and professional manner.
• Ensure all equipment is functioning correctly before and during event operations.
• Communicate effectively with supervisors, vendors, and event staff regarding technical concerns.
• Maintain organized workspaces and safely handle technical equipment and cables.
• Provide support during event opening and closing procedures as required.
• Adapt quickly to changing event needs and operational priorities.

Skills

Technical support

POS experience

Mobile devices

iOS

Android

Cabling

Communication

Reliability

Teamwork

Shift flexibility

Tools

POS systems

Job description

Job Details

Job Location: Marigolds and Onions - York, ON M6B 4J3

Salary Range: $15.00 - $20.00 Hourly

Marigolds and Onions has served customers across the GTA with a one‑stop shop catering and event experience since 1991. Founded in Toronto, the company has grown to become a leading catering and event production company in the area.

Event Details

RBC Canadian Open

Location: TPC Toronto at Osprey Valleys – 19131 Main St, Alton, ON L7K 1R1

Dates: June 8 - 14

ESSENTIAL DUTIES AND RESPONSIBILITIES

• POS & Technology Support Staff are members of the Operations Team and report directly to the Operations Manager.
• Assist with setup, configuration, and troubleshooting of POS systems and related event technology.
• Provide hands‑on support for device setup, cabling, and equipment installations across event locations.
• Support both iOS and Android mobile devices used during event operations.
• Troubleshoot technical and connectivity issues in a timely and professional manner.
• Ensure all equipment is functioning correctly before and during event operations.
• Communicate effectively with supervisors, vendors, and event staff regarding technical concerns.
• Maintain organized workspaces and safely handle technical equipment and cables.
• Provide support during event opening and closing procedures as required.
• Adapt quickly to changing event needs and operational priorities.

Qualifications

• Previous experience in technical support, event technology, POS systems, or related operational roles preferred.
• POS experience is considered a strong asset.
• Comfortable working with computers, tablets, and mobile technology.
• Knowledge of iOS and Android operating systems.
• Hands‑on experience with cabling and equipment setup preferred.
• Strong attention to detail and organizational skills.
• Excellent communication and problem‑solving abilities.
• Reliable, dependable, and capable of working independently and as part of a team.
• Ability to work long shifts in a fast‑paced event environment.
• Physically capable of lifting and moving equipment as required.

Skills & Core Competencies

• Technical Proficiency: Comfortable learning and using event technology systems and troubleshooting issues quickly.
• Communication: Strong verbal communication skills with the ability to clearly explain technical issues and solutions.
• Organization: Ability to manage multiple tasks and maintain accuracy in a fast‑paced environment.
• Problem Solving: Capable of identifying and resolving issues efficiently under pressure.
• Adaptability: Comfortable working flexible hours and adjusting to changing operational needs.
• Reliability: Dependable attendance and commitment to supporting the event team.

Work Environment

• In‑person role based in Caledon.
• Fast‑paced live event and hospitality environment.
• Extended periods of standing and walking required.
• Day, evening, and extended shifts required during tournament operations.

Position Details

• Job Type: Fixed‑Term Contract.
• Contract Length: Approximately 1 week.
• Pay Rate: Employee will be paid a daily rate of $275/day.
• Schedule:
  • 10‑hour shifts
  • 12‑hour shifts
  • Day shift
  • Evening shift
• Language Requirement: English (required).
• Work Location: In person – Caledon, ON.