Event Services Server (Full-Time)

Hyatt Regency; Vancouver; On-site; CAD 40,664 - 54,205; Full time

Benefits offered by this job

Discounted lodging

Discounts on food & beverage

Discounted transit passes

Well-being programs

Recognition programs

Tuition reimbursement

Training and development

Job summary

Hyatt Regency Vancouver is seeking an Events Services Server to manage banquet setups, service and clearing with guest‑focused care. You will support event prep, maintain a clean environment and work flexible shifts including weekends and holidays.

Starting wage is $19.55 per hour; after six months it rises to $22.80, and after one year to $26.06. Must have Food Safe Level 1 and Serving It Right and be a strong team player with superb communication.

Qualifications

• Must have true desire to satisfy guests in a fast-paced environment.
• Previous customer service experience required.
• Food and beverage experience in events is an asset.
• Must have Food Safe Level 1 and Serving It Right certificates.
• Must be available to work varied shifts including weekends/holidays.
• Must be an excellent team player and able to work with a diverse group.
• Must engage customers professionally at all times.
• Must be able to prioritize and multitask.

Responsibilities

• Set up, service and clear banquet rooms for events.
• Provide excellent guest service and manage orders with strong communication.
• Support general event preparation and maintain sanitary work areas.
• Be flexible with shifts and accommodate opening/closing schedules.

Skills

Customer service

Team player

Communication skills

Multi-tasking

Prioritization

Verbal communication

Education

Food Safe Level 1

Serving It Right

Job description

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Our colleagues select us because we provide amazing opportunities, growth and development, a caring culture, and fantastic benefits.

Benefits

• Discounted lodging accommodations at Hyatt worldwide
• Discounts on food and beverage
• Discounted transit passes
• Well‑being programs
• Recognition programs
• Tuition reimbursement
• Excellent training and professional development

Organization – Hyatt Regency Vancouver

Being part of our Hyatt Regency Vancouver family means always having space to be you. Our teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a family that values respect, integrity, humility, empathy, creativity and fun, your perfect opportunity. At Hyatt, our purpose is to care for people so they can be their best.

In the spirit of respect, reciprocity and truth, we gratefully honor and acknowledge that the lands on which we have the privilege to live and work are part of the traditional, ancestral, and unceded territory of the Coast Salish Peoples. Finally, we acknowledge all Nations – Indigenous and non – who live, work and play on this land, and who honor and celebrate this territory. This sacred gathering place provides us with an opportunity to engage in and demonstrate leadership on reconciliation.

We welcome colleagues and guests from all over the world and we know that bringing diverse perspectives and under‑represented voices into the conversation strengthens our organization. There is no room for racism, discrimination or hatred of any kind at Hyatt Hotels.

Position

Events Services Server (Full‑Time)

Events Services Server is responsible for the entire set‑up, serving and clearing of banquet rooms, the service of guests and providing excellent customer service. This person must have good communication skills as well as the ability to lift, pull and push moderate weight. This is a fast‑paced position with continual customer contact. Other duties include general event preparation and maintaining a sanitary environment (event service station setups, stock replenishment, equipment organization and cleaning).

Candidate must be available to work flexible shifts, including weekends and holidays. Shifts could either be opening shifts (AM, MID or PM) which start at 5:00 am and/or closing shifts until 2:00 am.

Starting wage for this position is $19.55 per hour; after 6 months wage is $22.80 per hour, and after 1 year wage is $26.06 per hour.

Qualifications

• Must have a true desire to satisfy the needs of others in a fast‑paced environment
• Previous customer service experience required
• Previous food and beverage experience in events is an asset
• Must have Food Safe Level 1 and Serving It Right certificate
• Must be available to work various shifts (AM, MID or PM) including weekends and holidays
• Must be an excellent team player and able to work with a diverse group of individuals and guests
• Must be able to engage customers in a professional conversation at all times
• Must be able to prioritize
• Must be excellent in multi‑tasking
• Must have refined verbal communication skills

Visa Requirements

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.