Server Assistant (Full-Time)

Hyatt Regency; Vancouver; On-site; CAD 30,000 - 41,000; Full time

Benefits offered by this job

Discounted lodging worldwide

Discounts on food and beverage

Discounted transit passes

Wellbeing programs

Recognition programs

Tuition reimbursement

Training and development

Job summary

Hyatt Regency Vancouver is seeking a talented Server Assistant to join our fast-paced, full-service Restaurant and In-room Dining team. The role focuses on assisting the Server, delivering courteous service, and maintaining a clean work area.

Starting wage is CAD 22.11 per hour, increasing after six months to CAD 25.80 and after one year to CAD 29.48. Flexible shifts including weekends and holidays are required.

Qualifications

• Must have true desire to satisfy the needs of others in a fast paced environment.
• Previous customer service experience required.
• Must be available to work various shifts including weekends and holidays.

Responsibilities

• Assist the Server in serving guests and maintaining service flow.
• Communicate effectively with guests and team members.
• Maintain sanitary environment and handle stock and setup tasks.

Skills

Customer service

Communication

Education

Food Safe Level 1

Serving It Right

Job description

Organization- Hyatt Regency Vancouver

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Our colleagues select us because we provide amazing opportunities, growth and development, a caring and inclusive culture, and fantastic benefits like:

• Discounted lodging accommodations at Hyatt worldwide
• Discounts on food and beverage
• Discounted transit passes
• Wellbeing programs
• Recognition programs
• Tuition reimbursement
• Excellent training and professional development

Summary

Hyatt Regency Vancouver is seeking a talented, customer service oriented and dedicated Server Assistant (Full-Time) to join our fast-paced, full-service Restaurant and In-room Dining team.

The Server Assistant is responsible primarily for assisting the Server in serving the guest. This person must have good communication skills as well as the ability to lift, pull and push moderate weight. This is a fast-paced position with continual customer contact. Other duties include general restaurant preparation and maintaining a sanitary environment (service station setups, stock replenishment, equipment organization and cleaning).

Candidate must be available to work flexible shifts including weekends and holidays. Starting wage for this position is $22.11 per hour, after 6 months wage is $25.80 per hour, after 1 year wage is $29.48 per hour.

Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether its career opportunities, job enrichment or supportive work environment, if you are ready for this challenge, then we are ready for you.

About Hyatt Regency

Being part of our Hyatt Regency Vancouver family means always having space to be you. We are passionate about diversity, equity and inclusion. Our teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a family that values respect, integrity, humility, empathy, creativity and fun, your perfect opportunity. At Hyatt, diversity, equity and inclusion are at the core of our purpose, to care for people so they can be their best. In the spirit of respect, reciprocity and truth, we gratefully honor and acknowledge that the lands on which we have the privilege to live and work are part of the traditional, ancestral, and unceded territory of the Coast Salish Peoples (xʷməθkʷəy̓əm (Musqueam), skwxwú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Nations). Finally, we acknowledge all Nations – Indigenous and non – who live, work and play on this land, and who honor and celebrate this territory. This sacred gathering place provides us with an opportunity to engage in and demonstrate leadership on reconciliation. We welcome colleagues and guests from all over the world and we know that bringing diverse perspectives and underrepresented voices into the conversation strengthens our organization. There is no room for racism, discrimination or hatred of any kind at Hyatt Hotels.

Visa Requirements

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Qualifications

• Must have a true desire to satisfy the needs of others in a fast paced environment
• Previous customer service experience required
• Previous food and beverage experience is an asset
• Must have Food Safe Level 1 and Serving It Right certificate
• Must be available to work various shifts including weekends and holidays
• Must be available to work the breakfast, lunch or dinner shifts depending on business needs
• Must be an excellent team player and able to work with a diverse group of individuals and guests
• Must be able to engage customers in a professional conversation at all times
• Must be able to prioritize
• Must be excellent in multi-tasking
• Must have refined verbal communication skills