Banquet Server, Part-Time

Fairmont Waterfront; Vancouver; On-site; CAD 23,000 - 27,000; Full time

Benefits offered by this job

Discounted rates at over 5,500 Accor hotels

Food & beverage discounts

Transit reimbursement program

Subsidized meal during shifts

One free stay through Be Our Guest Program

Job summary

Fairmont Waterfront in Vancouver is looking for dedicated service staff to join their team. Responsibilities include providing professional and friendly service, assisting with menu items, and managing function room setups. Ideal candidates will have strong communication skills and previous service experience.

This position requires availability for various shifts and a BC Serving It Right Certificate. The role offers a competitive pay rate starting at $23.30 per hour after 90 days of service along with robust benefits.

Qualifications

• Previous service experience is an asset.
• Strong interpersonal and problem-solving abilities.
• Ability to work cohesively with fellow colleagues.

Responsibilities

• Provide professional, friendly, and engaging service.
• Assist guests with menu items.
• Set up and take down meeting and function rooms.

Skills

Communication skills

Organizational skills

Interpersonal skills

Problem-solving abilities

Ability to work under pressure

Education

BC Serving It Right Certificate

Job description

Why work at Fairmont Waterfront?

• Sustainability and community commitment - recognized with 5 Green Leaves Certification rating from Green Key Global since 2011
• Empowering Women in Leadership - More than 50% of leadership team including Executive Level are women
• Celebrating Diversity - our team represents over 60+ countries, fostering an inclusive and global community
• Strong Culture of Belonging for the 2SLGBTQIA+ community providing year‑round support, including gender inclusive change rooms
• Generous perks - Enjoy discounted rates at over 5,500 Accor hotels worldwide through our Colleague Travel Discount Program, food & beverage discounts, transit reimbursement program for Trans Link monthly passes, subsidized meal during your shift through our colleague dining program
• Comprehensive Benefits - through our Benefit Plan including medical, dental and vision coverage, Pension Plan, and more!
• Dining Discounts - Get 50% off at our dining establishments in Vancouver, Victoria and Whistler through our Food& Beverage Discount Program
• Exclusive Experiences - One free stay through our Be Our Guest Program
• Full rate of pay $23.30 per hour following 90 days of service

*full-time and part-time permanent status colleagues

Job Description

Reporting to the Banquet Manager, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and engaging service
• Maintain complete knowledge of the daily scheduled group functions, and requirements
• Assist guests regarding menu items in an informative and helpful way
• Serve all food and beverage items for assigned banquet meetings
• Assist in the set up and take down of meeting and function rooms according to requirements in accordance with departmental standards
• Have full knowledge of beverage lists
• Have full knowledge of all menu items being served
• Follow outlet policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage

Qualifications

• Previous service experience an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem‑solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast‑paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• BC Serving It Right Certificate required prior to commencing employment
• Must be available to work a variety of shifts (including 5:00 am start times, 4:00 am closing times, Christmas Day and New Years' Eve) and provide availability to work a minimum of two 8‑hour shifts per week of the required minimum 24 hours weekly availability. For one of these shifts, you must be available until 2:30 am on a weekday (Sunday‑Thursday) and the other shift you must be available to work until 4:00 am on the weekend (Friday or Saturday)
• Physical aspects of the position (include but are not limited to):
  • Constant standing and walking throughout shift
  • Constant lifting and carrying up to 20 lbs.
  • Occasional kneeling, pushing, pulling and lifting
  • Occasional ascending or descending ladders, stairs and ramps

Additional Information

Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.