Equipment Service Technician

Henry Schein; Winnipeg; Hybrid; CAD 52,000 - 78,000; Full time

Benefits offered by this job

Company vehicle or allowance

Health benefit plans

Pension

Job summary

Henry Schein Winnipeg, MB is seeking an Equipment Service Technician - Installation to install and service dental equipment at customer sites. This field role involves traveling to clinics and offices, performing installation, inspection, testing, and ongoing maintenance to ensure reliable performance.

You bring a post-secondary program in medical/electrical field (assets) and strong customer service, technical troubleshooting, and time management skills to deliver high-quality service with

Qualifications

• Completion of a post-secondary program in medical/electrical field is an asset
• Previous experience in a service/equipment environment in the dental industry is preferred
• Strong interpersonal skills
• Strong technical issues – being able to work through technical issues with non-technical clients
• Excellent customer service and communication skills
• Handle stressful situations calmly and professionally
• Proven time management and organizational skills, experience in a fast-paced environment is an asset

Responsibilities

• Promptly install and maintain dental equipment used in dental offices
• Inspect and test equipment, components and assemblies using various tools and instruments
• Create, update and maintain repair records, return defective parts to vendor for warranty replacement
• Provide quality, innovation and high standards of performance to achieve superior customer satisfaction
• Organization and proactivity is required, in addition to strong multitasking and time management skills
• Work effectively with both internal and external stakeholders, providing strong collaboration and communication
• Demonstrate a sense of urgency in completing tasks and are able to manage preconstruction efforts while adapting to shifting project priorities

Skills

Interpersonal skills

Customer service

Communication skills

Time management

Organizational skills

Technical troubleshooting

Mechanical

Electrical

Team collaboration

Education

Post-secondary program in medical/electrical field

Job description

Equipment Service Technician - Installation

Winnipeg, MB - Field Role

Henry Schein Global is a health solutions company powered by a network of people and technology. Our 900+ Team Schein Members in Canada work together to support dental and medical practitioners, practices and businesses providing supplies, equipment, service, and digital technology driven through an all-encompassing business solutions approach which brings our Corporate Mission to life: “To help our customers be more successful, so they can focus on delivering the best quality care.”

Why Us

You will enjoy a compensation package including salary, health benefit plans, company vehicle or allowance, and pension. We will also provide you with the opportunity to engage and participate in a variety of team perks, corporate and wellness initiatives. We are a company focused on individual talent development and success, in addition to your well-being.

What You Will Do

• Promptly install and maintain dental equipment used in dental offices
• Inspect and test equipment, components and assemblies using various tools and instruments
• Create, update and maintain repair records, return defective parts to vendor for warranty replacement
• Provide quality, innovation and high standards of performance to achieve superior customer satisfaction
• Organization and proactivity is required, in addition to strong multitasking and time management skills
• Work effectively with both internal and external stakeholders, providing strong collaboration and communication
• Demonstrate a sense of urgency in completing tasks and are able to manage preconstruction efforts while adapting to shifting project priorities

What You Bring

• Completion of a post-secondary program in medical/electrical field is an asset
• Previous experience in a service/equipment environment in the dental industry is preferred
• Strong interpersonal skills
• Strong technical issues – being able to work through technical issues with non-technical clients
• Excellent customer service and communication skills
• Handle stressful situations calmly and professionally
• Proven time management and organizational skills, experience in a fast-paced environment is an asset

Your favourite words are: equipment, repair, troubleshooting, dental equipment, installation, mechanical, electrical, technical *

This position is based in Winnipeg Branch working in the surrounding field supporting clients at their job sites and offices.

What Does Inclusion Mean at Henry Schein

Inclusion at Henry Schein means valuing you for who you are. It is paramount to unleashing the power of diversity. Inclusion ensures you feel a sense of belonging, empowers you to share insights and ideas, and fosters collaboration with your colleagues. Together, we contribute to Henry Schein's success. At Henry Schein, we believe that an integrated approach to inclusion ensures success by cultivating our Culture, recruiting, and retaining diverse talent, supporting our marketplace, and continuing our commitment to Society.

We invite you to join approximately 25,000 Team Schein Members, who are critical to our success and are at the core of our Team Schein Values as our founders would have wanted. We live those values by ensuring that our culture focuses on the wellness of our team, which we accomplish by providing a safe space for individuals to develop and contribute authentically, with opportunities to give back to society and the communities where we live and work. No matter the role you are seeking, we encourage you to come be a part of a team that makes the world a healthier place.

Work Arrangements

• Work From Home: Work is performed directly from the TSM's home office.
• Hybrid: Time is scheduled between working from a TSM home office and at a company facility, as required.
• Onsite: Work is performed exclusively at a company facility.
• Field: Position requires traveling to different locations within a specific geographic territory, as assigned.

Henry Schein Canada, Inc. is an equal opportunity employer committed to accommodating the needs of applicants with disabilities. Should you require an accommodation throughout the recruitment and selection process due to a disability, please contact Human Resources.

Henry Schein embraces diversity and is committed to providing equal opportunity to employees and applicants.