Dental Equipment Field Service Technician

Henry Schein; Winnipeg; Hybrid; CAD 52,000 - 78,000; Full time

Benefits offered by this job

Company vehicle or allowance

Health benefit plans

Pension

Job summary

Henry Schein Winnipeg, MB is seeking an Equipment Service Technician - Installation to install and service dental equipment at customer sites. This field role involves traveling to clinics and offices, performing installation, inspection, testing, and ongoing maintenance to ensure reliable performance.

You bring a post-secondary program in medical/electrical field (assets) and strong customer service, technical troubleshooting, and time management skills to deliver high-quality service with

Qualifications

• Completion of a post-secondary program in medical/electrical field is an asset
• Previous experience in a service/equipment environment in the dental industry is preferred
• Strong interpersonal skills
• Strong technical issues – being able to work through technical issues with non-technical clients
• Excellent customer service and communication skills
• Handle stressful situations calmly and professionally
• Proven time management and organizational skills, experience in a fast-paced environment is an asset

Responsibilities

• Promptly install and maintain dental equipment used in dental offices
• Inspect and test equipment, components and assemblies using various tools and instruments
• Create, update and maintain repair records, return defective parts to vendor for warranty replacement
• Provide quality, innovation and high standards of performance to achieve superior customer satisfaction
• Organization and proactivity is required, in addition to strong multitasking and time management skills
• Work effectively with both internal and external stakeholders, providing strong collaboration and communication
• Demonstrate a sense of urgency in completing tasks and are able to manage preconstruction efforts while adapting to shifting project priorities

Skills

Interpersonal skills

Customer service

Communication skills

Time management

Organizational skills

Technical troubleshooting

Mechanical

Electrical

Team collaboration

Education

Post-secondary program in medical/electrical field

Job description

Henry Schein Winnipeg, MB is seeking an Equipment Service Technician - Installation to install and service dental equipment at customer sites. This field role involves traveling to clinics and offices, performing installation, inspection, testing, and ongoing maintenance to ensure reliable performance.

You bring a post-secondary program in medical/electrical field (assets) and strong customer service, technical troubleshooting, and time management skills to deliver high-quality service with