Epic-Cadence Analyst: Healthcare IT & Data

The Ottawa Hospital; Ottawa; On-site; CAD 85,000 - 120,000; Full time

Benefits offered by this job

Defined Benefit Pension

Insurance protection

Employee discounts

Job summary

The Ottawa Hospital is seeking an Epic Analyst to support and maintain the Epic-Cadence system as part of the Digital Solutions team in Ottawa. You will gather user needs, configure the system, and provide second-level support across clinical modalities to ensure reliable health information flow.

This temporary role supports upgrades and testing, with a focus on process improvement and data analysis to enhance patient care and operational efficiency within a large healthcare organization.

Qualifications

• University degree and/or college plus equivalent experience in a relevant discipline.
• Minimum of three (3) years progressive experience in Information Systems including previous experience in project management.
• Experience leading components in the implementation of small to medium scale systems and solution design.
• Excellent analytical, problem solving, critical thinking, and decision-making skills.
• Excellent oral and written communication skills, organizational skills, and presentation skills.
• Experience in documenting and communicating processes and procedures.
• Ability to work independently and collaborate closely with team members.
• Ability to prioritize a large number of requests.
• Proficiency in Microsoft Office (Outlook, Excel, Word).
• Must be eligible to work in Canada.

Responsibilities

• Identify and analyze organizational needs by gathering information from end users, defining scope and objectives, and making recommendations for solutions;
• Understand the Epic software system and how to build/configure it to meet the needs of end users;
• Provide second level support for all various clinical modalities including issue triage and resolutions;
• Application troubleshooting, reporting and tracking issues/solutions with vendors/clients;
• Support regular upgrades/enhancements to the Epic system; review release notes with stakeholders, determine build requirements, configure the system, and perform application/integrated testing.

Skills

Analytical skills

Critical thinking

Communication skills

Documentation skills

Team collaboration

Project management

MS Office proficiency

Bilingual English/French

Education

University degree and/or college plus equivalent experience

Tools

SQL

Crystal Reports

Epic Cadence

Job description

The Ottawa Hospital is seeking an Epic Analyst to support and maintain the Epic-Cadence system as part of the Digital Solutions team in Ottawa. You will gather user needs, configure the system, and provide second-level support across clinical modalities to ensure reliable health information flow.

This temporary role supports upgrades and testing, with a focus on process improvement and data analysis to enhance patient care and operational efficiency within a large healthcare organization.