Environmental Services Manager , Senior Living

COMPASS GROUP CANADA; Leamington; On-site; CAD 80,000 - 110,000; Full time

Job summary

COMPASS GROUP CANADA seeks an Environmental Services Manager to lead housekeeping, laundry, and facility maintenance in a long-term care home. You will oversee building systems, conduct training, and ensure safety and infection control programs are in place.

Regular client meetings and QA audits are part of the role. This hands-on position requires experience in healthcare facilities, strong leadership in a unionized environment, and the ability to manage staffing, budgeting, and vendor

Qualifications

• Post-secondary education an asset.
• Three years of management experience in healthcare, facilities, environmental services or related.
• Working knowledge of building operations, including HVAC, plumbing, electrical, preventative maintenance, and contractor management.
• Experience in long-term care, healthcare facilities management, building operations, property maintenance, or operating engineering environments is strongly preferred.
• Demonstrated leadership experience in a unionized environment.
• Ability to work in a highly hands-on role requiring regular movement throughout the facility, including climbing stairs and accessing rooftop mechanical equipment when required.
• Building Environmental Systems (BES), Operating Engineer certification, or a related facilities maintenance designation is considered an asset.
• Excellent communication skills, both verbal and written.
• Proficient computer skills, specifically with Windows.

Responsibilities

• Provide leadership and oversight for housekeeping, laundry, and facility maintenance services in the long-term care home.
• Oversee facility maintenance operations, monitoring HVAC, plumbing, electrical, life safety, and preventive programs.
• Coordinate annual training calendar for housekeeping and laundry staff.
• Submit monthly Compass Quality Assurance Program summary to leadership and client.
• Conduct weekly quality assurance audits and follow-up with staff.
• Review routines and systems for continuous quality improvement in housekeeping and laundry.
• Ensure Compass Health and Safety program, including first aiders and OH&S committee, is in place.
• Participate in Health and Safety Committee activities.
• Attend client meetings as applicable to housekeeping and laundry areas.
• Ensure staff are trained in infection control programs.
• Interact with vendors relating to housekeeping and laundry services.
• Recruit, hire, and manage performance of housekeeping and laundry staff.
• Participate in budgeting and financial management of housekeeping and laundry.
• Implement Compass HR programs (CHAT, Be-A-Star, HERO, Weekly Safety Minders).
• Complete accident investigation forms and recommend safety programs.
• Recommend equipment and supplies for housekeeping and laundry operations.
• Conduct daily maintenance activities and some outdoor winter tasks.
• Act as liaison with Environmental Public Health Officer and regulatory bodies.

Skills

Leadership

Healthcare operations

Facilities management

Budgeting

Infection control

Staff recruitment

Vendor management

OH&S

Communication

Computer skills

Education

Post-secondary education asset

Tools

Windows

MS Office

Job description

Now, if you were to come on board as anEnvironmental Services Manager, we’d ask you to do the following for us:

• Provide overall leadership and operational oversight for housekeeping, laundry, and facility maintenance services within the long-term care home, ensuring a safe, clean, compliant, and resident-focused environment.
• Provide hands-on oversight of facility maintenance operations, including monitoring building systems such as HVAC, plumbing, electrical, life safety, and preventative maintenance programs.
• Implement and conduct training sessions and coordinate an annual training calendar at site for all housekeeping and laundry staff.
• Complete a monthly summary of the completed Compass Quality Assurance Program and submit to the District Manager, Regional Director, Unit Manager and client.
• Conduct weekly quality assurance audits in housekeeping and laundry and follow-up with the staff, including keeping the manager involved as needed.
• Review job routines, programs and systems for housekeeping and laundry to ensure continuous quality improvement.
• Ensure the Compass Health and Safety program is in place, including trained first aiders, an active OH& S committee, H&S training and audits.
• Active participation in the Health and Safety Committee for the facility.
• Attend client meetings as applicable to the areas in housekeeping and laundry.
• Ensure all Marquise staff is appropriately trained in and follow infection control programs.
• Interact with suppliers and vendors as it relates to housekeeping and laundry services.
• Recruit, hire, performance manage and discipline all housekeeping and laundry staff.
• Participate in the budgeting process and the ongoing financial management of the housekeeping and laundry departments.
• Ensure all Compass HR programs are in place and complete for housekeeping and laundry staff, including CHAT, Be-A-Star, HERO, Weekly Safety Minders, etc.
• Complete accident investigation forms and recommend ERTW programs for housekeeping and laundry staff.
• Recommend equipment and supplies needed for housekeeping and laundry operations.
• Conduct hands-on daily maintenance (physical building maintenance required for this role-including floor care/cleaning and some snow blowing during winter).
• Act as the main liaison with the Environmental Public Health Officer and other regulatory bodies, as applicable as it relates to environmental services.
• Participate in the completion of the Balanced Scorecard for the unit.
• Meet and check-in with the client on a regular basis and attend meetings as requested.
• Take the lead and coordinate schedules for environmental special projects.

Think you have what it takes to be anEnvironmental Services Manager? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

• Post-secondary education an asset.
• Three years of management experience in healthcare, facilities, environmental services or related.
• Working knowledge of building operations, including HVAC, plumbing, electrical, preventative maintenance, and contractor management.
• Experience in long-term care, healthcare facilities management, building operations, property maintenance, or operating engineering environments is strongly preferred.
• Demonstrated leadership experience in a unionized environment.
• Ability to work in a highly hands-on role requiring regular movement throughout the facility, including climbing stairs and accessing rooftop mechanical equipment when required.
• Building Environmental Systems (BES), Operating Engineer certification, or a related facilities maintenance designation is considered an asset.
• Excellent communication skills, both verbal and written.
• Proficient computer skills, specifically with Windows.