Environmental Services Manager , Senior Living

COMPASS GROUP CANADA; Pickering; Hybrid; CAD 60,000 - 63,000; Full time

Job summary

COMPASS GROUP CANADA is seeking an Environmental Services Manager to lead housekeeping, laundry and facility maintenance in a long-term care setting. You will oversee building systems (HVAC, plumbing, electrical, life safety) and drive safety and quality improvement across operations.

Posted as an existing vacancy, the role requires at least three years of management experience in healthcare or facilities, with strong communication and leadership capabilities.

Qualifications

• Three years of management experience in healthcare or facilities.
• Strong knowledge of building operations: HVAC, plumbing, electrical.
• Experience in long-term care or healthcare facilities preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Provide leadership and oversight for housekeeping, laundry, and facility maintenance.
• Oversee facility maintenance operations and monitor HVAC, plumbing, electrical, and life-safety systems.
• Train staff: annual calendar for housekeeping and laundry at site.
• Submit monthly Compass QA Program summaries to management and client.
• Conduct weekly QA audits in housekeeping and laundry and follow up.
• Review routines and systems for continuous quality improvement.
• Ensure Compass Health and Safety program is in place and practiced.
• Attend client meetings as applicable to housekeeping and laundry.
• Recruit, hire, and manage housekeeping and laundry staff.
• Participate in budgeting and financial management of the departments.

Skills

Management experience

Facilities management

Building operations

HVAC knowledge

Plumbing

Electrical

Contractor management

Communication skills

Leadership

Union experience

Education

Post-secondary education

Job description

The salary range for this position is $60,000 to $63,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence-based tools may be used at certain stages of the recruitment and applicant screening process.

This is a posting for an existing job vacancy.

Now, if you were to come on board as anEnvironmental Services Manager, we'd ask you to do the following for us:

• Provide overall leadership and operational oversight for housekeeping, laundry, and facility maintenance services within the long-term care home, ensuring a safe, clean, compliant, and resident-focused environment.
• Provide hands-on oversight of facility maintenance operations, including monitoring building systems such as HVAC, plumbing, electrical, life safety, and preventative maintenance programs.
• Implement and conduct training sessions and coordinate an annual training calendar at site for all housekeeping and laundry staff.
• Complete a monthly summary of the completed Compass Quality Assurance Program and submit to the District Manager, Regional Director, Unit Manager and client.
• Conduct weekly quality assurance audits in housekeeping and laundry and follow-up with the staff, including keeping the manager involved as needed.
• Review job routines, programs and systems for housekeeping and laundry to ensure continuous quality improvement.
• Ensure the Compass Health and Safety program is in place, including trained first aiders, an active OH&S committee, H&S training and audits.
• Active participation in the Health and Safety Committee for the facility.
• Attend client meetings as applicable to the areas in housekeeping and laundry.
• Ensure all Marquise staff is appropriately trained in and follow infection control programs.
• Interact with suppliers and vendors as it relates to housekeeping and laundry services.
• Recruit, hire, performance manage and discipline all housekeeping and laundry staff.
• Participate in the budgeting process and the ongoing financial management of the housekeeping and laundry departments.
• Ensure all Compass HR programs are in place and complete for housekeeping and laundry staff, including CHAT, Be-A-Star, HERO, Weekly Safety Minders, etc.
• Complete accident investigation forms and recommend ERTW programs for housekeeping and laundry staff.
• Recommend equipment and supplies needed for housekeeping and laundry operations.
• Conduct hands-on daily maintenance (physical building maintenance required for this role-including floor care/cleaning and some snow blowing during winter).
• Act as the main liaison with the Environmental Public Health Officer and other regulatory bodies, as applicable as it relates to environmental services.
• Participate in the completion of the Balanced Scorecard for the unit.
• Meet and check-in with the client on a regular basis and attend meetings as requested.
• Take the lead and coordinate schedules for environmental special projects.

Think you have what it takes to be anEnvironmental Services Manager? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful in the role.

• Post-secondary education an asset.
• Three years of management experience in healthcare, facilities, environmental services or related.
• Working knowledge of building operations, including HVAC, plumbing, electrical, preventative maintenance, and contractor management.
• Experience in long-term care, healthcare facilities management, building operations, property maintenance, or operating engineering environments is strongly preferred.
• Demonstrated leadership experience in a unionized environment.
• Ability to work in a highly hands-on role requiring regular movement throughout the facility, including climbing stairs and accessing rooftop mechanical equipment when required.
• Building Environmental Systems (BES), Operating Engineer certification, or a related facilities maintenance designation is considered an asset.
• Excellent communication skills, both verbal and written.
• Proficient computer skills, specifically with Windows.