Facilities and Environmental Services Manager , Senior Living

Compass Group Canada; Pickering; On-site; CAD 60,000 - 75,000; Full time

Benefits offered by this job

Health Benefits

RRSP contributions

Discretionary bonus

Job summary

Compass Group Canada is seeking an Environmental Services Manager to lead housekeeping, laundry and facility maintenance in a long-term care home, ensuring a safe, clean and resident-focused environment. You will oversee operations, coordinate preventive maintenance, and manage staff including a unionized workforce while supporting safety, budgeting and quality assurance programs.

The role offers competitive compensation, health benefits, RRSP contributions where applicable, and opportunities

Qualifications

• Three years of management experience in healthcare, facilities management, or environmental services.
• Experience in long-term care and building operations preferred.
• Ability to lead a unionized workforce and manage labor relations.
• Hands-on role requiring movement and rooftop access when needed.
• Strong communication skills, verbal and written.
• Knowledge of HVAC, plumbing, electrical, and preventative maintenance.

Responsibilities

• Provide leadership and operational oversight for housekeeping, laundry, and facility maintenance in a long-term care home.
• Oversee facility maintenance operations including HVAC, plumbing, electrical, life safety, and preventive programs.
• Coordinate inspections, preventive maintenance, and third‑party contractors.
• Recruit, hire, and manage staff, including unionized workforce.
• Lead safety and attendance management, labor relations, and staff development.
• Participate in budgeting for housekeeping, laundry, and maintenance.
• Perform monthly Compass Quality Assurance reporting to leadership.
• Interact with suppliers, vendors, and clients; attend client meetings.
• Ensure infection control programs and Compass HR programs are in place.

Skills

Leadership

Facilities operations

Communication

Windows proficiency

Union experience

Hands-on role

Education

Post-secondary education (asset)

BES/Operating Engineer cert (asset)

Tools

Windows OS

Job description

The salary range for this position is $60,000 to $75,000 . Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence‑based tools may be used at certain stages of the recruitment and applicant screening process.

Now, If You Were To Come On Board As An Environmental Services Manager, We'd Ask You To Do The Following For Us

• Provide overall leadership and operational oversight for housekeeping, laundry, and facility maintenance services within the long‑term care home, ensuring a safe, clean, compliant, and resident‑focused environment.
• Provide hands‑on oversight of facility maintenance operations, including monitoring building systems such as HVAC, plumbing, electrical, life safety, and preventative maintenance programs.
• Conduct routine facility inspections, including mechanical rooms and rooftop equipment, coordinate preventative maintenance activities, and oversee third‑party contractors to ensure building systems and infrastructure are operating effectively.
• Recruit, hire, performance manage and discipline all housekeeping, laundry, and facility maintenance staff.
• Lead, coach, and performance manage employees within a unionized environment while supporting attendance management, labour relations activities, staff development, and operational excellence.
• Participate in the budgeting process and the ongoing financial management of the housekeeping, laundry, and facility maintenance departments.
• Recommend equipment and supplies needed for housekeeping, laundry, and facility maintenance operations.
• Implement and conduct training sessions and coordinate an annual training calendar at site for all housekeeping and laundry staff.
• Ensure all Marquise staff is appropriately trained in and follow infection control programs.
• Ensure all Compass HR programs are in place and complete for housekeeping and laundry staff, including CHAT, Be‑A‑Star, HERO, Weekly Safety Minders, etc.
• Ensure the Compass Health and Safety program is in place, including trained first aiders, an active OH&S committee, H&S training and audits.
• Active participation in the Health and Safety Committee for the facility.
• Complete accident investigation forms and recommend ERTW programs for housekeeping and laundry staff.
• Conduct weekly quality assurance audits in housekeeping and laundry and follow‑up with the staff, including keeping the manager involved as needed.
• Review job routines, programs and systems for housekeeping and laundry to ensure continuous quality improvement.
• Complete a monthly summary of the completed Compass Quality Assurance Program and submit to the District Manager, Regional Director, Unit Manager and client.
• Conduct hands‑on daily maintenance (physical building maintenance required for this role, including floor care/cleaning and some snow blowing during winter).
• Interact with suppliers, vendors, and contractors as it relates to housekeeping, laundry, and facility maintenance services.
• Attend client meetings as applicable to the areas of housekeeping, laundry, and facility maintenance.
• Act as the main liaison with the Environmental Public Health Officer and other regulatory bodies, as applicable, as it relates to environmental services.
• Meet and check‑in with the client on a regular basis and attend meetings as requested.
• Participate in the completion of the Balanced Scorecard for the unit.
• Take the lead and coordinate schedules for environmental special projects.

Think you have what it takes to be an Environmental Services Manager? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful in the role.

• Post‑secondary education an asset.
• Three years of management experience in healthcare, facilities management, environmental services, building operations, or a related field.
• Working knowledge of building operations, including HVAC, plumbing, electrical, preventative maintenance, and contractor management.
• Experience in long‑term care, healthcare facilities management, building operations, property maintenance, or operating engineering environments is strongly preferred.
• Demonstrated leadership experience in a unionized environment.
• Ability to work in a highly hands‑on role requiring regular movement throughout the facility, including climbing stairs and accessing rooftop mechanical equipment when required.
• Building Environmental Systems (BES), Operating Engineer certification, or a related facilities maintenance designation is considered an asset.
• Excellent communication skills, both verbal and written.
• Proficient computer skills, specifically with Windows.

What's in it for you?

• Join an award‑winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
• The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/ 7 support, resources, and information.
• We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We're committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.

For accommodation requests during the hiring process, please contact [e-mail] for further information.