Environmental Services - Manager in Training

ZipRecruiter; Hamilton; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a dedicated team at a forward-thinking company focused on serving communities through essential services. As a Manager-In-Training, you'll embark on a 16-week program designed to equip you with hands-on experience and leadership skills in housekeeping and laundry services. This role emphasizes personal growth, teamwork, and a commitment to delivering exceptional customer experiences. With a strong focus on training and development, you'll have opportunities to advance your career while making a positive impact in the community. If you're passionate about service and ready to take on a rewarding challenge, this position is perfect for you.

Benefits

FREE Telemedicine

Prescription Discount Program

Employee Assistance Programs

Paid Holidays

Employee Stock Purchase Plan

Training and Development Opportunities

Early Access to Earnings

Employee Recognition Programs

Qualifications

• Positive attitude and ability to follow instructions.
• Leadership skills for independent responsibilities post-training.

Responsibilities

• Manage payroll, staffing, coaching, and budgeting.
• Assist in training and quality control for staff.

Skills

Leadership Skills

Basic Computer Skills

Customer Service

Communication

Education

High School Diploma or Equivalent

Job description

Job Description

Overview

Who We Are

Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities across the country. As one of America's Most Trustworthy Companies, we have been recognized for treating our customers and employees fairly and pursuing excellence via an ever-evolving and expanding focus on training and the development of team members at every level.

Our Company Purpose & Values

Our Purpose is Fostering Fulfillment In Communities.

Our Values, Integrity, Collaboration, Empowerment, Passion & Perseverance (aka Grit), influence our decisions and actions both in and out of the workplace.

Who You Are

You are driven, ambitious, have a personal calling for serving people, and desire to positively impact your community. You enjoy collaborating with others, aren't afraid to roll up your sleeves, and go beyond to get the job done. You have a passion and desire to deliver the highest customer experience every day.

What We Offer

HCSG offers a comprehensive array of benefits to support our associates and their families' health and well-being. Our goal is to promote welfare and health and enhance overall quality of life.

• Benefits: FREE Telemedicine and Prescription Discount Program along with various medical, dental, vision, and other supplemental health plans. *Availability based on state.
• Training: We prioritize the development and education of our associates. Our promotions-from-within philosophy opens pathways for a stimulating and robust career with HCSG!
• Employee Assistance Programs: FREE access for employees and their families for health, financial, and family services to support welfare and mental and physical health.
• Employee Recognition Programs: We recognize employees who exemplify our Company Purpose and are committed to #GoingBeyond for our clients, communities, and colleagues.
• Going Beyond Assistance Fund: A nonprofit organization formed by HCSG to provide emergency, hardship, and disaster assistance to employees and their dependents or family members.
• Paid Holidays and Vacation: For eligible employees.
• Early Access to Earnings: Through PNC EarnedIt, anytime you need it.
• Employee Stock Purchase Plan: Investment opportunity available after two years of service.
• Nationwide Opportunities: Transfers available across locations, ideal for active military and families.

Keeping You Safe

• The safety and health of our employees and the communities we serve are our top priorities.
• Personal Protective Equipment: Provided and required for all functions.
• COVID-19 Vaccination: Employees must comply with all relevant policies as mandated by State, Local, and/or our Customers.

Why HCSG

At HCSG, you'll find a fulfilling, collaborative, and structured environment that supports your success in serving communities. We offer growth and leadership opportunities to help you succeed!

Position Summary

Our Manager-In-Training (MIT) program provides a unique opportunity to learn and grow within an established company with over 45 years of experience. The program lasts approximately sixteen (16) weeks and includes hands-on and computer-based training covering:

• General Training & Comprehension: Learn and perform duties of various housekeeping and laundry positions, operate industrial cleaning equipment, and teach others.
• Leadership Development: Assist in training, quality control, and staff in-servicing according to policies and requirements.
• Policies & Procedures: Provide leadership, support, and guidance to meet quality standards, safety guidelines, and customer expectations.
• Reporting: Maintain records related to income, expenditures, supplies, personnel, and equipment.
• Training & Quality Control: Responsible for staff training, quality control, and in-servicing to meet standards, including regular site assessments.
• Leadership Responsibilities: Manage payroll, staffing, coaching, discipline, purchasing, inventory, and budgeting.

• Communication: Effectively relay directives from management to staff.

• Safety: Use PPE, handle cleaning solutions safely, report equipment needs, and follow infection control procedures.

• Punctuality: Maintain consistent attendance, complete tasks on schedule, and respond promptly to communications.

• Customer Experience: Represent HCSG positively through courteous and cooperative interactions.

• Experience: Maintain positive, tactful interactions with staff and guests.

Qualifications

• Positive attitude; ability to follow instructions and perform routine tasks.
• Leadership skills post-training to perform responsibilities independently and safely.
• High school diploma or equivalent required.
• Basic computer skills for record-keeping and reporting.
• Reliable attendance and punctuality.
• Compliance with COVID-19 vaccination policies.
• Ability to lift, push, or pull up to 50 pounds, and stand, sit, bend, walk for extended periods.
• Ability to work around food and cleaning products.
• Reside within the service area.

HCSG is an equal opportunity employer committed to diversity and nondiscrimination in employment and employment practices, in accordance with applicable laws.