Enterprise Workplace Experience Lead

Industrious; Toronto; On-site; CAD 77,000 - 94,000; Full time

Benefits offered by this job

Heavily subsidized medical, dental, &视

Job summary

Industrious is seeking an on-site Workplace Experience Manager for a premium, enterprise client in a fast-growing market. You will own the full employee experience for the client’s office, serving as the connective tissue between the physical space, client culture, and the people who bring it to life daily.

This 10-month fixed-term, salaried role requires hands-on leadership in operations, hospitality, events, and program delivery, with opportunities for permanent placement based on performance.

Qualifications

• Proven track record in operations, hospitality, or experience management in premium environments.
• Demonstrated history of vendor management, inventory control, and budget oversight.
• Excellent communication with senior executives and clients; proactive, independent work style.

Responsibilities

• Be the face of hospitality and first point of contact for employees and guests.
• Provide Admin/Concierge services including onboarding, mail/courier management, and guest registration.
• Support onboarding sessions, visiting teams, executive visits and coordinating events.
• Respond to requests in real time on Slack with clear, timely updates.
• Manage facility operations, space readiness, and routine maintenance coordination.
• Plan and execute F&B programs, team events and employee engagement activations.
• Oversee budgets, inventory, and vendor relationships; ensure compliance with standards.

Skills

Operations

Hospitality

Experience management

Vendor management

Inventory control

Budget oversight

Slack

Google Workspace

Scheduling platforms

Tools

Slack

Google Workspace

Scheduling platforms

Job description

Industrious is seeking an on-site Workplace Experience Manager for a premium, enterprise client in a fast-growing market. You will own the full employee experience for the client’s office, serving as the connective tissue between the physical space, client culture, and the people who bring it to life daily.

This 10-month fixed-term, salaried role requires hands-on leadership in operations, hospitality, events, and program delivery, with opportunities for permanent placement based on performance.