Enterprise Engagement Manager

DoorDash Canada; Toronto; On-site; CAD 80,000 - 120,000; Full time

Job summary

A leading company in the logistics sector is seeking an Enterprise Engagement Manager to enhance relationships with key restaurant partners. This role involves strategic development, cross-functional collaboration, and driving revenue growth through effective partnerships. Ideal candidates will have significant sales experience and a passion for analytics.

Benefits

Healthcare benefits

Wellness reimbursements

Paid parental leave

Qualifications

• 5+ years’ experience in sales or account management.
• Proven success working in cross-functional teams.
• Excellent analytical skills to deliver actionable recommendations.

Responsibilities

• Own and develop strategic merchant partnerships to drive sales growth.
• Work cross-functionally with marketing, product, and operations.
• Resolve roadblocks and achieve operational efficiency for merchants.

Skills

Analytical skills

Client relationship management

Problem-solving

Attention to detail

Tools

CRM software

SQL

Excel

Job description

DoorDash is scaling its Canadian business at an unprecedented rate, and we are hiring an Enterprise Engagement Manager to be responsible for key merchant relationships within our wider Enterprise Post-sale and Partnerships team. You will be responsible for the strategic vision, development, and growth of our relationships across the largest restaurant groups in North America and product verticals. You will report to the Enterprise Restaurant Post-sale lead for DoorDash Canada. Canada is a critical piece of DoorDash’s success and has an important seat at the table, as a market that is known for innovation and ability to win.

About the Role

As an Enterprise Engagement Manager on our Enterprise team, you will join a passionate team of sales and relationship managers, as we deepen our partnerships with Canada’s most strategically important merchants. You will be responsible for the ownership and growth of a subset of our largest Enterprise Restaurant partnerships. You will play a key role in the rollout of new brand partnerships, growing existing merchants (signing new products and new stores), partnering to grow business with marketing, and working closely with product teams and other key internal stakeholders to deliver a seamless experience to our merchant partners.

You’re excited about this opportunity because you will…

• Own, develop, and foster strategic merchant partnerships to drive sales growth across marketing, store count, product, and operations.
• Develop merchant relationships with C-suite, strategy, marketing, and operations leads to provide a best-in-class partnership.
• Work cross-functionally and serve as the liaison between our partners and DoorDash leadership, marketing, product, operations, and other teams.
• Leverage playbooks, tools, and internal resources to ensure merchants receive a high-quality experience on DoorDash, working to resolve roadblocks and achieve operational efficiency.

We’re excited about you because…

• You love working directly with clients; you create and maintain long-term relationships.
• You are a problem solver with a strong bias for action.
• You are passionate about using analytics to build insights around problems and opportunities.
• You enjoy both rolling up your sleeves and focusing on the big picture.
• You are organized with a strong attention to detail.
• You’re comfortable with a fast pace and several moving parts; we move quickly and are defining an entire industry.
• You know how to turn broad challenges or opportunities into actionable projects with clear milestones and goals, with minimal guidance.
• You are inspired by challenges and persevere when others might back away.
• You hold a high standard for your contributions and those of your team.

Qualifications

• 5+ years’ experience in sales or account management.
• An exceptional track record of driving revenue growth.
• Proven success working in cross-functional teams (e.g., with product, marketing, and operations) to build creative solutions.
• Management consulting, tech, or analytically focused experience preferred.
• The desire to roll up your sleeves while operating strategically.
• Comfort with a fast pace; we move quick and are defining an entire industry.
• Excellent analytical skills to deliver actionable recommendations from complex datasets (advanced Excel skills required).

Nice to Haves

• Experience in high-growth or early-stage startups.
• Experience with marketplaces, operations, logistics, or unit economics.
• Experience with SQL.
• Knowledge of CRM software (e.g., Salesforce).
• Excellent written and verbal communication skills.
• Bilingual proficiency in English and French.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us evolve from a company known for delivering food to one that people turn to for all goods.

DoorDash is growing rapidly and constantly changing, offering our team members opportunities to share perspectives, solve challenges, and own their careers. We’re committed to supporting employee happiness, health, and well-being through comprehensive benefits including healthcare, wellness reimbursements, paid parental leave, and more.

Our Commitment to Diversity and Inclusion

We’re dedicated to building a more inclusive community within our company, industry, and cities. We hire and cultivate diverse teams from all backgrounds and experiences, believing that innovation thrives when everyone has a seat at the table and access to tools and opportunities to excel.

If you need accommodations, please inform your recruiting contact upon initial connection.