Enterprise Applications Specialist

Shannex Incorporated; Halifax; On-site; CAD 85,000 - 110,000; Full time

Benefits offered by this job

Health benefits

Vision & dental

EAP

RRSP 5% match

Vacation accrual

Free parking

WorkPerks discounts

Education & training

Recognition & rewards

Job summary

Shannex Incorporated in Halifax, Nova Scotia, is seeking an Enterprise Applications Specialist to join the Project Management & Software Solutions Team. This role focuses on business systems excellence across multiple enterprise software platforms supporting operations for Shannex and affiliated organizations.

The successful candidate will blend business analysis with solution implementation, systems administration, and continuous improvement, working with vendors, SMEs, and project teams to

Qualifications

• Post-secondary education in Information Systems, Business Technology Management, Computer Science, or related field.
• 5-7+ years of experience supporting, implementing, or administering enterprise software solutions.
• Experience gathering business requirements and translating into system solutions.
• Experience participating in software implementations, upgrades, or technology transformation initiatives.
• Experience managing SaaS or vendor-supported business applications.

Responsibilities

• Serve as SME for assigned enterprise platforms and translate business needs into system solutions.
• Lead or support implementation of new software solutions and significant platform enhancements.
• Coordinate configuration, testing, deployment, and post-implementation support.
• Plan and support data migration and transition activities from legacy platforms.
• Develop training materials and documentation for end users.
• Ensure compliance with privacy, security, and governance standards.

Skills

Enterprise software

Business analysis

Vendor management

Stakeholder comms

Data migration

Process improvement

SaaS administration

Reporting/BI

Education

BSc Information Systems

Tools

SaaS platforms

Low-code/no-code

Reporting tools

Job description

Job Description

If you take pride in being compassionate, honest, professional and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living™.

We are searching for an Enterprise Applications Specialist to join our Project Management & Software Solutions Team based in Halifax, Nova Scotia.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Comprehensive health, vision, and dental benefits plan including an Employee and Family Assistance Program
• Life, travel, and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About The Opportunity

Reporting to the Manager, Enterprise Applications, the Enterprise Applications Specialist acts as the technical and business systems expert for a portfolio of enterprise software platforms supporting operations across Shannex and affiliated organizations.

These platforms may support multiple business functions including finance, inventory management, procurement, sales, point of sale, customer service, workforce management, and operational reporting.

This role combines business analysis, solution implementation, systems administration, and continuous improvement. The successful candidate will work closely with business leaders, vendors, subject matter experts, and project teams to ensure technology solutions effectively support organizational goals. This role works exclusively with vendor-based applications and does not require software development or programming skills.

In This Role, You Will

• Serve as the primary subject matter expert for assigned enterprise platforms.
• Evaluate business needs and translate them into system requirements and technology solutions.
• Participate in software evaluations, product selection activities, and vendor demonstrations.
• Support business case development and solution recommendations.
• Lead or support implementation of new software solutions and significant platform enhancements.
• Coordinate system configuration, testing, deployment, and post-implementation support.
• Plan and support data migration and transition activities from legacy platforms.
• Analyze workflows and business processes to identify opportunities for automation and operational improvement.
• Monitor application performance, data quality, adoption levels, and system effectiveness.
• Configure workflows, security roles, integrations, and reporting tools within vendor-supported platforms.
• Partner with vendors to resolve issues, implement updates, and optimize platform capabilities.
• Develop training materials, procedures, and documentation to support end users.
• Ensure compliance with organizational privacy, security, and governance standards.
• Participate in cross-functional projects that drive digital transformation and operational excellence.

About You

In addition to placing a high value on collaboration, accountability, and continuous improvement, you bring:

• Post-secondary education in Information Systems, Business Technology Management, Computer Science, Business Administration, or a related field.
• 5-7+ years of experience supporting, implementing, or administering enterprise software solutions.
• Experience gathering business requirements and translating them into system solutions.
• Experience participating in software implementations, upgrades, or technology transformation initiatives.
• Experience managing SaaS or vendor-supported business applications.
• Strong analytical and problem-solving skills.
• Experience with system configuration, workflow design, and process improvement.
• Experience supporting data migration or system transition activities.
• Ability to communicate effectively with technical and non-technical stakeholders.
• Experience with reporting, integrations, or low-code/no-code platforms are considered an asset.

Great People is a core value at Shannex, grounded in the belief that our team members are the spirit and foundation of our organization. We are committed to equity, diversity, inclusion, and belonging, and to fostering a culture that celebrates individuality and ensures every person is treated with fairness and respect. Here, every team member belongs. With locations across Nova Scotia, New Brunswick, and Ontario, our team members help build communities that support connection, wellbeing, and longevity.

Shannex-owned brands include Allbright Life, Parkland Retirement Living & Lifestyle Residences, Parkland at Home, Faubourg du Mascaret, and Shannex Enhanced Care. In addition, Shannex provides Transitional Health Services in partnership with Nova Scotia Health. For more information, visit shannex.com .

All applications are kept in strict confidentiality.

Only those selected for an interview will be contacted.