Lifestyle Consultant

Shannex Incorporated; Bedford; On-site; CAD 48,000 - 72,000; Full time

Benefits offered by this job

Comprehensive health, vision, and dent

RRSP with employer matching

Vacation accrual

Free onsite parking

Continuing education opportunities

Job summary

Shannex Incorporated in Bedford, Nova Scotia is seeking a Lifestyle Consultant to lead sales and marketing efforts for the Parkland West Bedford community. You will manage inquiries, coordinate tours, handle admissions, and develop strategies to hit occupancy goals.

You will engage with healthcare professionals, build referrals, and promote services while maintaining the sales package and coordinating with management to ensure a smooth client experience.

Qualifications

• 3–5 years of sales or marketing experience, including event planning.
• Diploma or degree in marketing, public relations, or related field.
• Proficient computer skills including knowledge of Microsoft Office suite products.
• Valid Class 5 Driver’s License.
• Clear Criminal Record Check and Vulnerable Sector Check as required.
• Experience with elderly in long-term care or seniors’ living environments is an asset.

Responsibilities

• Maintain and manage the client funnel: inquiries, accommodation requests, referrals, and follow-ups in a database.
• Meet with potential clients to assess appropriate service lines and complete bookings for stays.
• Provide tours to prospective clients and others.
• Maintain the Sales/Information Package and review content with new clients.
• Assist with admissions, transfers, and discharge in coordination with management.
• Develop and execute quarterly sales/marketing plans to reach occupancy targets.
• Engage healthcare professionals to build referrals through local clinics and groups.
• Develop advertising and promotional strategies.

Skills

Sales experience

Marketing experience

Event planning

Proficient communication

Education

Diploma or degree in marketing/public relations/related field

Tools

Microsoft Office

Job description

If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living™.

We are searching for a Lifestyle Consultant to join our Parkland West Bedford team based in Bedford, Nova Scotia.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents.

Additional Benefits Include

• Comprehensive health, vision, and dental benefits plan, including an Employee and Family Assistance Program
• Life, travel, and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex's Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About The Opportunity

• Maintaining and managing the client funnel e.g. inquiry tracking, requests for accommodation, referrals, follow-up process; and tracking all sales activity and leads in a database
• Meeting potential clients to assess which service line is safe and appropriate for their lifestyle and care needs. Responding to information requests from potential clients and completing bookings for permanent and short-term resident stays as required
• Providing tours to prospective clients and other interested persons
• Maintaining the Sales/Information Package; reviewing the contents with all new clients
• Assisting with the admission; transfer to other services lines, and discharge of clients in coordination with the management team
• Managing all aspects of the sales process to help prospects and their families make the decision to choose a retirement community
• Developing and executing quarterly sales and marketing plans to deliver on budgeted occupancy objectives
• Engage in healthcare professional outreach programs that build relationships and generates referrals through local clinics and groups
• Developing advertising and promotional strategies

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• A diploma or degree in marketing, public relations, or another related field
• 3-5 years of sales or marketing experience, including event planning
• Proficient computer skills including knowledge of Microsoft Office suite products
• A valid Class 5 Driver’s License
• Successful candidates will be required to obtain a clear Criminal Record Check, and where applicable, a Vulnerable Sector Check, prior to appointment.
• Previous experience in working with the elderly in a long-term care or a seniors' independent living environment considered an asset
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care.