Enterprise Account Manager - Hyperscale

CSS; Mississauga; On-site; CAD 80,000 - 110,000; Full time

Job summary

CSS is seeking an Enterprise Account Manager in Mississauga to grow key accounts and lead strategic selling efforts. You will engage with executives and decision-makers, coordinate with internal teams, and drive new business while ensuring high client satisfaction.

The role emphasizes relationship management, stakeholder alignment, and proactive opportunity identification, with a focus on profitability and long-term partnerships within the assigned territory.

Qualifications

• High School Degree or Equivalent required; Bachelor’s Degree preferred.
• 5+ years proven sales experience as an Account Manager of large account portfolios.
• Experience managing multiple stakeholders and projects.
• History of success maintaining and developing key relationships.
• Success in strategic planning, resource allocation, leadership techniques, production methods and coordination of people and resources.
• Ability to understand where potential exists in assigned accounts and can recognize and create opportunities.
• Excellent communication and interpersonal skills with an aptitude for building strong client relationships.
• Strong negotiation and problem-solving skills.
• Proficiency with CRM software and Microsoft Office.
• Self-starter and able to work efficiently under pressure.

Responsibilities

• Establish, develop, and expand key accounts that generate significant revenue.
• Research and pursue new business opportunities and create connections with influencers, executives, and decision-makers.
• Provide excellent service and support to ensure client satisfaction and long-term accounts.
• Serve as liaison between the client and internal departments to expedite assistance.

Skills

Relationship building

Communication

Negotiation

Strategic selling

CRM proficiency

Office tools

Education

High School Degree or Equivalent

Bachelor’s Degree preferred

Tools

CRM software

Microsoft Office

Job description

As the Enterprise Account Manager, you will establish, develop, and expand key accounts that generate significant revenue for the organization. You will research and pursue new business opportunities and create connections with influencers, executives, and decision-makers. You will provide excellent service and support to ensure client satisfaction that leads to long-term accounts. You will serve as a liaison between the client and other internal departments to expedite any assistance that may be needed.

Responsibilities

• Implements and develops strategic plans to drive profitability and achieve company objectives.
• Engages with internal and external stakeholders at all levels to effectively to implement and develop customer account plans.
• Drives new business development within named accounts. Will research, qualify, contact, present and close new clients based on an assigned territory or market segment.
• Manages, develops, and identifies sales strategies to improve sales productivity.
• Continuously develops relationships with priority customer stakeholders, understands their key business issues, and recommends ways to deliver value.
• Liaison between the field and Global Accounts teams as it relates to pursuing new agreements, Value-Add/Total Cost of Ownership (TCO) commitments, and increasing customer wallet-share.
• Communicates customer activity, opportunity status, renewal status, and strategic plan progress to management.
• Leads solution development efforts that best address customer needs.
• Engages supplier sales resources to enlist their support and create solutions.
• Expert in strategic selling and takes the lead in high level sales engagements. Provides pre/post-call coaching to branch sales team.

Qualifications

• High School Degree or Equivalent required; Bachelor’s Degree preferred
• 5+ years proven sales experience as an Account Manager of large account portfolios.
• Experience managing multiple stakeholders and projects.
• History of success maintaining and developing key relationships.
• Success in strategic planning, resource allocation, leadership techniques, production methods and coordination of people and resources.
• Ability to understand where potential exists in assigned accounts and can recognize and create opportunities.
• Excellent communication and interpersonal skills with an aptitude for building strong client relationships.
• Strong negotiation and problem-solving skills.
• Proficiency with CRM software and Microsoft Office.
• Self-starter and able to work efficiently under pressure.