Enterprise Account Manager

CSS; Mississauga; On-site; CAD 90,000 - 150,000; Full time

Job summary

CSS is seeking an Enterprise Account Manager in Mississauga to lead strategic initiatives for Canada's Fortune 500 clients. You will build executive relationships, navigate digital transformation programs, and drive profitability across major accounts.

You will coordinate with internal teams to define plans, pursue new opportunities, and deliver high-impact solutions while ensuring customer success and growth in a dynamic market.

Qualifications

• High School degree or equivalent is required; a Bachelor’s degree is preferred.
• Demonstrated track record in managing large account portfolios.
• Strong communication and relationship-building abilities.
• Experience with strategic planning and coordinating people and resources.
• Proven ability to identify opportunities and grow accounts.
• Excellent negotiation and problem-solving skills.
• Proficient in CRM software and Microsoft Office.

Responsibilities

• Implements and develops strategic plans to drive profitability and achieve company objectives.
• Engages with stakeholders at all levels to implement and develop customer account plans.
• Drives new business development within named accounts and closes new clients in assigned territory.
• Manages, develops, and identifies sales strategies to improve productivity.
• Continuously develops relationships with priority customer stakeholders and delivers value.
• Liaises between field and Global Accounts teams for new agreements and increased wallet-share.
• Communicates activity, opportunity status, renewal status, and progress to management.
• Leads solution development to address customer needs.
• Engages supplier sales resources to support and create solutions.
• Provides pre/post-call coaching to branch sales team on high-level engagements.

Skills

Sales experience

Stakeholder management

Relationship building

Strategic planning

Resource allocation

Leadership

Opportunity identification

Communication skills

Negotiation

Problem-solving

CRM software

Microsoft Office

Self-motivation

Work under pressure

Education

High School or Equivalent

Bachelor’s Degree preferred

Job description

As the Enterprise Account Manager, you will help Canada's leading Fortune 500 enterprises modernize and transform their critical technology infrastructure. In this strategic role, you will build executive-level relationships with some of the country's largest organizations, helping them navigate complex digital transformation initiatives, data center modernization projects, and emerging AI adoption. Leveraging Wesco's broad portfolio of infrastructure, security, networking, power, and services capabilities, you will serve as a trusted advisor to customers while driving growth across key enterprise accounts and helping shape the future of Canada's digital economy.

Responsibilities:

• Implements and develops strategic plans to drive profitability and achieve company objectives.
• Engages with internal and external stakeholders at all levels to effectively to implement and develop customer account plans.
• Drives new business development within named accounts. Will research, qualify, contact, present and close new clients based on an assigned territory or market segment.
• Manages, develops, and identifies sales strategies to improve sales productivity.
• Continuously develops relationships with priority customer stakeholders, understands their key business issues, and recommends ways to deliver value.
• Liaison between the field and Global Accounts teams as it relates to pursuing new agreements, Value-Add/Total Cost of Ownership (TCO) commitments, and increasing customer wallet-share.
• Communicates customer activity, opportunity status, renewal status, and strategic plan progress to management.
• Leads solution development efforts that best address customer needs.
• Engages supplier sales resources to enlist their support and create solutions.
• Expert in strategic selling and takes the lead in high level sales engagements. Provides pre/post-call coaching to branch sales team.

Qualifications:

• High School Degree or Equivalent required; Bachelor’s Degree preferred
• 5+ years proven sales experience as an Account Manager of large account portfolios.
• Experience managing multiple stakeholders and projects.
• History of success maintaining and developing key relationships.
• Success in strategic planning, resource allocation, leadership techniques, production methods and coordination of people and resources.
• Ability to understand where potential exists in assigned accounts and can recognize and create opportunities.
• Excellent communication and interpersonal skills with an aptitude for building strong client relationships.
• Strong negotiation and problem-solving skills.
• Proficiency with CRM software and Microsoft Office.
• Self-starter and able to work efficiently under pressure.