Enterprise Account Manager

Kaliba; Electoral Area A; Remote; CAD 70,000 - 110,000; Full time

Job summary

An innovative SaaS company is seeking an experienced Enterprise Account Manager to join their expanding sales team. This role involves managing high-profile accounts, driving revenue growth, and ensuring client satisfaction. The ideal candidate will have over 8 years of account management experience in a SaaS environment, showcasing strong relationship-building skills and the ability to thrive in a remote setting. Join this dynamic team and contribute to the company's continued success while enjoying a competitive salary, bonuses, and a strong focus on inclusion and development.

Benefits

Competitive Salary

Bonus

Health Benefits

Learning and Development Workshops

Community Donation Initiatives

Regular Retreats

Qualifications

• 8+ years of experience in account management within a SaaS company.
• Strong relationship-building skills with senior stakeholders.

Responsibilities

• Retain and grow a portfolio of high-value accounts through strong relationships.
• Identify upsell and cross-sell opportunities to maximize revenue.

Skills

Account Management

Customer Success

Relationship Building

Analytical Skills

Commercial Acumen

Job description

A contract management SaaS company, having had continued phases of growth is looking to expand the sales team by hiring an experienced Enterprise Account Manager.

If you have a background in SaaS start-up / scale-up environments with a proven track record in managing mid-market to lower enterprise accounts then this could be your next role.

Here you will be managing some of their most high-profile existing customers and be responsible for retaining and expanding the annual revenue across your portfolio.

This person must be based in either British Columbia or Alberta.

Key Responsibilities :

• Retain and grow a portfolio of high-value accounts through strong relationships and strategic account planning.
• Identify upsell and cross-sell opportunities to maximise revenue within set portfolio.
• Collaborate with customer success and professional services teams to drive product adoption and ensure client satisfaction.
• Leverage data to monitor account health and identify areas for expansion.
• Act as a trusted advisor, solving problems and driving long-term customer success.

What we’re looking for :

• 8+ years of experience in account management or customer success, which must be within a SaaS company.
• Strong relationship-building skills with senior stakeholders in enterprise environments
• Autonomous worker, comfortable in a remote working environment.
• Previous experience within a start-up / scale-up company who is comfortable with expectations of building something.
• Commercial acumen and experience driving account annual revenue.
• Analytical mindset with a strategic approach to account planning
• Ability to thrive in a fast-paced, dynamic environment working with various teams within the company and your customers.
• Competitive Salary + Bonus + Health + More!
• 100% remote
• Strong focus on inclusion – regular retreats, community donation initiatives, and learning and development workshops.

To see more jobs and updates follow Kaliba on LinkedIn –

Create a job alert for this search