Enrollment Success Coach – Student Recruitment

Global University Systems (GUS); Toronto; On-site; CAD 45,000 - 65,000; Full time

Job summary

Global University Systems (GUS) is seeking a Program Advisor to promote its medicine and related program portfolios to prospective students via phone, email, and online meetings. The role involves managing the pipeline from enquiry to enrolment and tuition payment, with minimal supervision in a consultative enrolment process.

Responsibilities include handling 100+ daily dials, delivering tailored consultations, guiding applicants through the full application journey, and maintaining CRM records

Qualifications

• 1+ years exposure to the higher education industry.
• 2+ years of professional, full-time sales experience with complex sales cycles.
• 2+ years’ track record of meeting revenue targets and performance quotas.
• Ability to record productivity, report from and maintain sales CRM systems, spreadsheets, and collate data.
• Fast learner, meticulous attention to detail with near-perfect verbal and written communication skills.
• A problem-solving and positive attitude with an interest in higher education and the medical profession.

Responsibilities

• Proactively manage and respond to a high volume of prospective students through phone, sms, video calls, emails and chats. Often making 100+ dials per day.
• Continuously learn and master the course offerings and programs provided by the institution through structured training and independent research.
• Provide individually tailored consultations and advice to prospective students, adapting communication style to meet diverse needs
• Guide students through the full application journey: from initial enquiry through to application completion, offer conversion, and enrolment.
• Explore a students’ career aspirations and confidently highlight to them the relevant Clinical and Residency options in our programs to support their goals.
• Advise international students on visa, immigration, and compliance requirements where applicable
• Build and maintain strong relationships with prospective students, providing tailored guidance and solutions, keeping applicants engaged and informed through their enrolment process
• Deliver excellent customer service to students and stakeholders at all stages of the recruitment cycle
• Represent the programs in a professional, positive, and engaging manner at all times
• Accurately maintain CRM systems with a high level of attention to detail, ensuring all student records are kept up to date
• Identify opportunities for new business and recruitment avenues within the market
• Support continuous improvement in recruitment processes and student conversion strategies

Skills

Sales experience

CRM systems

Verbal communication

Written communication

Attention to detail

Problem solving

Education

Related bachelor’s degree in Marketing/Commerce/Tech/Science

Job description

Global University Systems (GUS) is seeking a Program Advisor to promote its medicine and related program portfolios to prospective students via phone, email, and online meetings. The role involves managing the pipeline from enquiry to enrolment and tuition payment, with minimal supervision in a consultative enrolment process.

Responsibilities include handling 100+ daily dials, delivering tailored consultations, guiding applicants through the full application journey, and maintaining CRM records