Engineering Manager, Operations Support (Andon)

CAE Inc; Montreal (administrative region); Hybrid; CAD 110,000 - 150,000; Full time

Benefits offered by this job

On-site cafeteria

Free parking

Competitive benefits package

Job summary

CAE Inc. in Montreal is seeking an Engineering Manager, Operations Support to lead a team of mechanical and electrical engineers, ensuring resources meet operational needs while sustaining strong relationships with internal customers.

You will coach and supervise the team, coordinate with Manufacturing Engineering and Operations, manage budgets, and drive process improvements and risk management. A Bachelor’s degree and 5+ years of leadership experience are required; bilingual English/French is

Qualifications

• Bachelor's degree (or College Diploma) in Mechanical, Electrical, Manufacturing Engineering, or equivalent.
• Minimum of 5 years of relevant experience in team leadership, management, or supervision.
• Strong working knowledge of Microsoft Office applications and Power BI.

Responsibilities

• Lead, coach, and supervise the Operations Support team by planning, organizing, and managing departmental activities to achieve optimal results and performance.
• Serve as the primary point of contact between Manufacturing Engineering and Operations, managing the escalation of operational issues.
• Define, develop, and implement the vision and strategic direction of the Operations Support department.
• Oversee day-to-day Operations Support activities to ensure service commitments and performance objectives are met.
• Establish, manage, and monitor budgets related to Operations Support activities.
• Identify opportunities for efficiency improvements and lead the implementation of process enhancements across the organization.
• Act as a technical expert, guiding the team through complex problem-solving situations and managing project-related risks.

Skills

Leadership

Team management

Power BI

MS Office

Education

Bachelor's degree in Mechanical Engineering, Electrical Engineering, Manufacturing Engineering or equivalent

Tools

Power BI

MS Office

Job description

Engineering Manager, Operations Support

Engineering Manager, Operations Support is responsible for leading a specialized team of mechanical and electrical engineers. This role ensures the team has the necessary resources and support to effectively meet operational requirements while maintaining strong relationships with internal customers.

Responsibilities

• Lead, coach, and supervise the Operations Support team by planning, organizing, and managing departmental activities to achieve optimal results and performance.
• Serve as the primary point of contact between Manufacturing Engineering and Operations, managing the escalation of operational issues.
• Define, develop, and implement the vision and strategic direction of the Operations Support department.
• Oversee day-to-day Operations Support activities to ensure service commitments and performance objectives are met.
• Establish, manage, and monitor budgets related to Operations Support activities.
• Identify opportunities for efficiency improvements and lead the implementation of process enhancements across the organization.
• Act as a technical expert, guiding the team through complex problem-solving situations and managing project-related risks.

Minimum Qualifications

• Bachelor's degree (or College Diploma) in Mechanical Engineering, Electrical Engineering, Manufacturing Engineering, or an equivalent discipline.
• Minimum of 5 years of relevant experience in team leadership, management, or supervision, or an equivalent combination of education and related experience.
• Strong working knowledge of Microsoft Office applications and Power BI.

Preferred Qualifications

• Inspiring and people-focused leader.
• Strong coaching and mentoring abilities.
• Excellent problem-solving skills.
• Ability to synthesize and communicate information effectively at all organizational levels.
• Ability to work effectively under pressure and manage changing priorities.
• Strong attention to detail and rigor.
• High degree of adaptability in a rapidly evolving environment.
• Excellent written and verbal communication skills in both French and English, with strong interpersonal abilities.

Why Join CAE?

• Professional and collaborative work environment.
• Challenging and rewarding projects.
• Team-oriented culture.
• Competitive benefits package.
• On-site cafeteria.
• Free parking.

Position Type

Regular

Equal Opportunity & Accommodations

CAE is committed to providing equal opportunities to all applicants, regardless of race, nationality, color, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by law.

We encourage applicants who may not meet every qualification to apply.

Data Privacy

Privacy Statement | CAE As part of our process, we may use AI‑supported tools to help review applications, with human decision‑making at every step. CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

About CAE

Welcome to CAE! As a global leader in Civil Aviation and Defense & Security across 40 countries, we advance together as One CAE, fueled by thousands of passionate individuals operating in a culture where everyone can thrive. We hold ourselves accountable for building an inclusive community at every level, and our comprehensive benefits support you professionally and personally. Together, we are All For shaping a future where safety, sustainability, and inclusivity lead the way. Join us and be part of something bigger—where your impact reaches beyond CAE and helps shape the world of tomorrow.