Engagement Manager

Capgemini; Quebec; On-site; CAD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking an experienced Engagement Manager to lead transformative digital projects. This pivotal role involves managing client relationships, overseeing project timelines and resources, and ensuring delivery aligns with Agile methodologies. The ideal candidate will possess strong leadership and communication skills, enabling them to guide teams effectively and foster collaboration. Join a dynamic environment where your expertise in project management and Agile practices will drive significant impact, shaping the future of digital solutions for clients across various sectors.

Benefits

Healthcare including dental and vision

Financial well-being programs

Paid time off and holidays

Paid parental leave

Family building benefits

Social well-being benefits

Mentoring and coaching programs

Employee Resource Groups

Disaster Relief

Qualifications

• 8+ years of experience in software project management.
• Proven experience managing end-to-end project lifecycles.
• Strong analytical and problem-solving skills.

Responsibilities

• Lead delivery of large-scale digital transformation projects.
• Manage timelines, resources, budgets, and risks.
• Build strong relationships with client executives.

Skills

Software Project Management

Agile Methodology

Scrum Master

Stakeholder Management

Problem Solving

Leadership

Client Engagement

Time Management

Education

Bachelor's Degree in Computer Science

Project Management Certification (PMP, CSM)

Tools

Salesforce

Job description

We are looking for an experienced Engagement Manager with software project management experience, to lead and deliver large-scale digital transformation projects. The ideal candidate will have a deep understanding of Agile and Scrum expertise, and strong leadership and communication skills to manage client relationships, project timelines, resources, and risks effectively.

KEY RESPONSIBILITIES:

• Client Engagement: Serve as the primary point of contact for client leadership and stakeholders, ensuring clear communication and alignment of project goals and objectives.
• Project Management: Lead the delivery of large-scale digital transformation projects, managing timelines, resources, budgets, and risks to ensure on-time and on-budget delivery.
• Stakeholder Management: Build and maintain strong relationships with client executives, understanding their business needs, and translating them into effective project strategies.
• Agile Methodology: Oversee and guide the adoption of Agile practices within the project, ensuring that teams are adhering to Agile principles and delivering value incrementally.
• Scrum Master Responsibilities: Act as a Scrum Master when needed, facilitating Agile ceremonies, removing impediments, and ensuring the team remains focused on sprint goals.
• Team Leadership: Oversee project teams, providing guidance, mentorship, and support to ensure high performance and alignment with project objectives.
• Solution Design: Collaborate with technical architects and consultants to ensure that solutions meet client requirements and are scalable, secure, and sustainable.
• Quality Assurance: Ensure that all project deliverables meet the highest quality standards, conducting regular reviews and implementing improvements where necessary.
• Risk Management: Identify potential risks and issues, developing mitigation strategies and ensuring they are effectively managed throughout the project lifecycle.

Must Have skills:

• Minimum 8 years of experience in software project management
• Bachelor’s degree in computer science, Information Technology, Business Administration, or a related field.
• Project Management: Proven experience managing end-to-end project lifecycles using methodologies such as Agile, Waterfall, or Scrum.
• Client-facing Experience: Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders. Experience managing client relationships.
• Stakeholder Management: Ability to work with internal and external stakeholders to define project scope, objectives, and outcomes.
• Problem Solving: Strong analytical and problem-solving skills, with the ability to proactively identify and address challenges.
• Time Management: Ability to manage multiple projects simultaneously while meeting deadlines.
• Leadership: Proven ability to lead, motivate, and inspire project teams, and manage cross-functional teams with a focus on delivering exceptional client value.
• Certified ScrumMaster (CSM), PMP, or similar certifications are highly desirable.
• Agile & Scrum Mastery: Proven experience with Agile methodologies and acting as a Scrum Master, facilitating Agile ceremonies, and driving continuous improvement within teams.

Nice to have skills:

• Business Process Mapping: Experience in mapping business processes to Salesforce solutions.
• Change Management: Understanding of organizational change management principles.
• Vendor Management: Experience in managing third-party vendors, contractors, or external partners.
• Global Project Experience: Experience in managing Salesforce projects for international clients or teams.

Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

• Healthcare including dental, vision, mental health, and well-being programs
• Financial well-being programs such as 401(k) and Employee Share Ownership Plan
• Paid time off and paid holidays
• Paid parental leave
• Family building benefits like adoption assistance, surrogacy, and cryopreservation
• Social well-being benefits like subsidized back-up child/elder care and tutoring
• Mentoring, coaching and learning programs
• Employee Resource Groups
• Disaster Relief

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to
engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

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