Empowerment-Focused Employment Case Manager for Newcomers

Wesley; Hamilton; On-site; CAD 39,000 - 48,000; Full time

Benefits offered by this job

Professional development

Employee Assistance Program (EAP)

Employee discounts

Staff appreciation events

Job summary

Wesley in Hamilton, Ontario seeks an Employment Case Manager to support asylum seekers and refugees, helping them integrate into the community with a client-centered, trauma-informed approach. The role requires a Social Service Worker diploma, bilingual assets, and relevant case management experience.

The position is permanent, unionized, full-time, paying CAD 24.65 per hour, with a 40-hour work week. The organization highlights EDI commitments and a supportive team environment.

Qualifications

• Social Service Worker diploma or equivalent.
• Second language ability is an asset: Somali, Swahili, or Arabic preferred.
• Must be registered and in good standing with the Ontario College of Social Workers and Social Service Workers or eligible for registration within 90 days of start.
• Minimum 1–2 years of Intensive Case Management with a vulnerable population, including trauma victims.
• Comprehensive understanding of Employment support programs and services for asylum seekers.

Responsibilities

• Welcome, interact with, and support clients accessing the program and be available to address needs.
• Conduct initial intake and needs assessment for each client/family.
• Provide Employment related support to job seekers.
• Provide client-centered/trauma-informed information and referrals.
• Maintain up-to-date client files, complete government forms, write case notes, and follow up with clients.
• Conduct job search appointments and enter data correctly.
• Advocate on behalf of clients for services and resources in the community.
• Provide life skills, telephone support, and crisis intervention as needed.
• Participate in case management meetings with internal staff and external service providers.
• Collaborate with internal programs and external providers to support asylum seekers and other newcomers.

Skills

Intensive Case Management

Second language proficiency

Education

Social Service Worker diploma or equivalent

Job description

Wesley in Hamilton, Ontario seeks an Employment Case Manager to support asylum seekers and refugees, helping them integrate into the community with a client-centered, trauma-informed approach. The role requires a Social Service Worker diploma, bilingual assets, and relevant case management experience.

The position is permanent, unionized, full-time, paying CAD 24.65 per hour, with a 40-hour work week. The organization highlights EDI commitments and a supportive team environment.