Intensive Case Manager-WESHP

Jobless; Burlington; Hybrid; CAD 29,000 - 41,000; Full time

Benefits offered by this job

Health & Dental Benefits

RRSP Contribution

Employee Assistance Program

Personal & Vacation Days

Staff Appreciation Events

Professional development

Job summary

Wesley Halton Housing is hiring an Intensive Case Manager for evenings and weekends to support clients in a housing-first approach. You will handle intake, coordinate with landlords, and assist families toward stable housing in Halton Region.

Ideal candidates hold a Human Services degree, are registered with the OCWSSW, and have experience with mental health, addictions, and homelessness. Flexibility for shifts and travel is required.

Qualifications

• Post‑secondary degree/diploma in Human Services or related field.
• Registration and member in good standing with the Ontario College of Social Workers and Social Service Workers (OCSWSSW) is required.
• Experience working with adults and families with mental health and addictions issues and the homeless and providing non-judgmental supports to them.
• Must be able to work flexible shifts including day, evening and weekend hours as well as 24‑hour intake responsibilities

Responsibilities

• Works with assigned families and individuals in a housing program which works towards a housing plan.
• Responds to calls and referrals from community agencies in accordance with case load
• Places individuals and families into permanent leased units, securing appropriate housing based on individual need.
• Assesses and screens participant’s/families’ needs for services to support their transition to stable housing and optimize their capacity to sustain housing using an acuity tool and other resources.
• Completes Social & Community Housing applications (HATCH) to submit to the Region, including all required documents for approval OR ensures existing application remains active.
• Assess clients for any recent, current or ongoing experience with domestic violence and make referrals to appropriate programs.
• Assist participants with their move into independent accommodations and provide neighborhood orientation.
• Maintain regular, effective communication with social housing providers, administrators, community partners and private landlords, to ensure an integrated approach that will provide the best support possible for clients to maintain housing.
• Report to appropriate child welfare agency (CAS) if child abuse and/or neglect is suspected or witnessed.
• Conducts regular visits with participants in their homes or shelter to provide supports specific to life skills, daily living skills, conflict resolution, crisis intervention and prevention, budgeting assistance, financial literacy, community integration and community building, grocery shopping, cleaning, etc.
• Maintain appropriate and accurate record keeping practice, as per expectations of Wesley.
• Supports approximately 1 shift per month of 24-hour intake; flex time is available for additional hours worked.
• Other duties as assigned.

Skills

Non-judgmental supports

Flexible shifts

Mental health & addictions experience

Education

Post‑secondary degree/diploma in Human Services or related field

Tools

Driver’s license

Job description

Intensive Case Manager - Evenings/Weekends

Posting #: 4349 Posting Date: August 20, 2026, Posting Closing: August 28, 2026

Have you heard of us?

Wesley is a long-standing local non‑profit and a certified Ontario Living Wage Network (OLWN) employer. We are passionate about assisting people struggling with poverty. Our work is focused on children and family programs, housing & homelessness, and resettling newcomers to Canada in Hamilton, Halton, and Brantford.

We are deeply committed to fostering a diverse and inclusive workplace where every individual feels valued and respected. Our Equity, Diversity, and Inclusion (EDI) policies are integral to our mission and practices. We believe that a diverse team brings a wealth of perspectives and experiences that enhance our ability to serve our community effectively.

All members of our organization are expected to embrace and actively participate in our EDI initiatives. By joining our team, you will be contributing to an environment that promotes equity, respect, and inclusion for all.

Are you the one we’re looking for?

We are seeking a dynamic, highly motivated Intensive Case Manager who demonstrates our values of compassion, accountability, responsiveness and empowerment; to our clients, families and each other.

Reporting to the Manager of Halton Housing Services, this position will assist in providing intake supports and carrying out day‑to‑day administrative services. Wesley Halton Housing offers services to the homeless in Halton Region, supporting homeless families and individuals in a transitional program on‑site. Services are based on a client‑centered, residential harm reduction, housing first approach to service delivery.

This is a unionized, full‑time permanent position. The rate pay is $25.11 per hour, based on 40 hours per week. This position requires availability for evening and weekend hours.

Key Responsibilities:

1. Works with assigned families and individuals in a housing program which works towards a housing plan. This includes, maximizing income, filing taxes, obtaining ID and connecting with community supports.
2. Responds to calls and referrals from community agencies in accordance with case load
3. Places individuals and families into permanent leased units, securing appropriate housing based on individual need.
4. Assesses and screens participant’s/families’ needs for services to support their transition to stable housing and optimize their capacity to sustain housing using an acuity tool and other resources.
5. Completes Social & Community Housing applications (HATCH) to submit to the Region, including all required documents for approval OR ensures existing application remains active.
6. Assess clients for any recent, current or ongoing experience with domestic violence and make referrals to appropriate programs.
7. Assist participants with their move into independent accommodations and provide neighborhood orientation.
8. Maintain regular, effective communication with social housing providers, administrators, community partners and private landlords, to ensure an integrated approach that will provide the best support possible for clients to maintain housing.
9. Report to appropriate child welfare agency (CAS) if child abuse and/or neglect is suspected or witnessed.
10. Conducts regular visits with participants in their homes or shelter to provide supports specific to life skills, daily living skills, conflict resolution, crisis intervention and prevention, budgeting assistance, financial literacy, community integration and community building, grocery shopping, cleaning, etc.
11. Maintain appropriate and accurate record keeping practice, as per expectations of Wesley.
12. Supports approximately 1 shift per month of 24-hour intake; flex time is available for additional hours worked.
13. Other duties as assigned.

What you will bring:

1. Post‑secondary degree/diploma in Human Services or related field
2. Registration and member in good standing with the Ontario College of Social Workers and Social Service Workers (OCSWSSW) is required
3. Experience working with adults and families with mental health and addictions issues and the homeless and providing non-judgmental supports to them.
4. Must be able to work flexible shifts including day, evening and weekend hours as well as 24‑hour intake responsibilities
5. Must be able to meet travel expectations of the position; a valid Driver’s license and access to a vehicle is a definite asset

Invest in Yourself as we Invest in You! Wesley offers…

• A positive work culture that prioritizes all staff having an opportunity to contribute
• A supportive team that will empower you to achieve great milestones!
• Fun and engaging organizational events such as our Staff Appreciation Event
• Professional development and training opportunities
• Full Health & Dental Benefits (Eligible After Three Months)
• Personal & Vacation Days
• RRSP Contribution Program (Eligible After One Year)
• Employee Assistance Program Available Immediately
• Employee Discounts

Wesley is an equal‑opportunity employer. We encourage applications from all qualified applicants. Only candidates selected for an interview will be contacted. No phone calls, please. More information about Wesley can be found on our website at www.wesley.ca.