Employment Consultant - Case Manager

Job Zone d’emploi; Eastern Ontario; On-site; CAD 52,000 - 68,000; Full time

Benefits offered by this job

Competitive salary

35-hour work week

Health benefits (after 3 months)

RRSP contributions (after 2 years)

Paid personal and sick time, vacation

Job summary

Job Zone d’emploi invites applications for an Employment Consultant – Case Manager in Cornwall. You will provide one-on-one support, career counselling, and coaching to individuals, helping them explore options, build resumes, prepare for interviews, and connect with training or job opportunities.

This permanent role offers 35 hours per week, with occasional evenings or weekends, in a bilingual, nonprofit setting focused on compassion, professionalism, and respect.

Qualifications

• Post-secondary diploma/degree in Career and Work Counselling, Social Services, or a related field with minimum 1 year of direct experience in employment or career counselling.
• Career Development Practitioner certification (CCDP) or working toward it — asset.
• Experience supporting vulnerable populations using client-centred approaches — asset.
• 35 hours/week, Monday to Friday; occasional evenings or weekends may be required.

Responsibilities

• Conduct client intake, assessment, and case management
• Develop and monitor individualized employment and return-to-work action plans
• Deliver employment counselling using approaches such as motivational interviewing and trauma-informed care
• Maintain accurate, timely case notes and reports in line with program requirements
• Collaborate with community partners and refer clients to appropriate resources
• Balance client appointments, documentation, and follow-ups throughout the day

Skills

Interpersonal skills

Communication skills

Problem-solving

Organization

Education

Post-secondary diploma/degree in Career and Work Counselling or related field

Career Development Practitioner certification (CCDP) or working toward it

Tools

Case management software

Job description

This Role Might Be For You

At Job Zone d’emploi, our Employment Consultant – Case Managers work closely with people in our community as they prepare for, find, and keep employment. It’s rewarding, relationship-driven work, and it also requires strong organization, documentation, and follow-through.

If you enjoy supporting people while staying on top of details and deadlines, this role could be a great fit.

Who We Are

Since 1985, Job Zone d’emploi has been helping people in our community prepare for, find, and keep employment.

We are a non-profit, bilingual organization offering free services to job seekers and employers. We believe in compassion, professionalism, and respect; values that guide everything we do.

Why Join our Team?

• Competitive salary and 35-hour work week (Monday–Friday)
• Paid personal and sick time, vacation
• 100% employer-paid health benefits (after 3 months)
• RRSP contributions (after 2 years)
• Supportive, inclusive, and mission-driven team environment

About the Role

This is a permanent position.

We’re looking for an Employment Consultant – Case Manager who is empathetic, well-organized, and genuinely motivated to help others move toward employment goals, while managing multiple clients and responsibilities at the same time.

You’ll provide one‑on‑one support, career counselling, and coaching to individuals facing barriers to employment. You’ll help clients explore options, build resumes, prepare for interviews, and connect with training or job opportunities.

Key Responsibilities

• Conduct client intake, assessment, and case management
• Develop and monitor individualized employment and return-to-work action plans
• Deliver employment counselling using approaches such as motivational interviewing and trauma-informed care
• Maintain accurate, timely case notes and reports in line with program requirements
• Collaborate with community partners and refer clients to appropriate resources
• Balance client appointments, documentation, and follow-ups throughout the day

About You

• Passionate about helping others succeed in their career goals
• Strong interpersonal, communication, and problem‑solving skills
• Organized, self‑motivated, and comfortable juggling multiple priorities in a busy day
• Comfortable using technology and case management systems to stay organized and on track

Education and Experience

• Post‑secondary diploma/degree in Career and Work Counselling, Social Services, or
  • a related field with minimum 1 year of direct experience in employment or career counselling
• Career Development Practitioner certification (CCDP) or working toward it — asset
• Experience supporting vulnerable populations using client‑centred approaches — asset

Additional Information

• 35 hours/week, Monday to Friday (occasional evenings or weekends may be required)
• Office‑based position (Cornwall)
• Neat, professional appearance (business casual)
• Must maintain confidentiality and comply with privacy standards

Deadline to apply is October 5, 2026 at 12:00 pm (noon).

Job Zone d’emploi is an equal opportunity employer and welcomes applications from all qualified individuals.

Accommodations are available during all stages of the recruitment process upon request.