Employment Specialist-Full Time

ESBGC; Toronto; On-site; CAD 50,000 - 53,000; Full time

Job summary

BGC East Scarborough is seeking an Employment Specialist to deliver Employment Ontario Integrated Employment Services (IES). You will conduct intake interviews, assess clients, and provide case management while supporting employers to meet their hiring needs.

The role emphasizes employment counselling, job development, and accurate record-keeping. Work is on-site in Toronto with a focus on diverse and vulnerable populations, maintaining high-volume caseloads and achieving performance targets

Qualifications

• Degree or Diploma in one of the Human Service Professions, Social work, or Employment Counselling.
• Demonstrated experience in employment and general counselling, knowledge of pre-employment support methods and labour market resources.
• Experience working with diverse and vulnerable populations.
• Strong case management and organizational skills.

Responsibilities

• Conduct personalized one-to-one assessments to identify client skills, interests and aptitudes.
• Deliver EO-compliant intake, assessment and suitability determinations.
• Plan and run workshops on employment and labour market information.
• Develop and maintain employer relationships to support job development.
• Maintain thorough documentation and data entry to track client progress and outcomes.

Skills

Counselling

Case management

Data entry

Communication skills

Driver’s license

Education

Human Service Diploma/degree or Employment Counselling

Tools

Microsoft Office

Job description

BGC confirms that thisposting represents a current, existing vacancy within our organization.

The Employment Specialist is responsible for the delivery of Employment Ontario Integrated Employment Services (IES) to job seekers. This role balances direct client service delivery with comprehensive case management, documentation, and data entry. This role involves a dual focus on employment counselling and job development. The incumbent will conduct intake interviews/assessments with clients and assist employers in meeting their hiring needs and recruitment goals. This role encompasses counselling, job development, advocacy, assessment, and monitoring of participants, aiming to clarify their employment and educational requirements while establishing both short- and long-term goals. Emphasis is placed on monitoring and implementing follow-up interventions to promote sustained job retention for participants. The position requires the ability to work with diverse and vulnerable populations, manage a high-volume caseload, and maintain precise, timely, and accurate records throughout the full client service cycle

Report to: Manager, Employment Programs & Services

Key Duties and Responsibilities of this position include:

• Conduct personalized one-to-one assessments using various tools to help job seekers identify their skills, interests, abilities, and aptitudes. Offer effective case management and referrals for necessary life stabilization support aligning with employment and training goals.
• Deliver culturally responsive employment services, including EO‑compliant intake, assessment, and suitability determination.
• Plan and execute workshops providing crucial employment and labour market information, along with workplace orientation to enhance job search skills as per current labour market indicators.
• Coordinating and conducting marketing and outreach activities to community agencies, organizations and employers.
• Developing relationships with employers in a variety of industries to ensure successful job development for clients
• Assist employers to identify his/her human resources needs including job requirements, skills and competencies.
• Locating placement opportunities for participants based on their individual skills and abilities.
• Work with participants on an individual basis regarding their job search progress and activities.
• Develop, implement, and regularly update Individual Employment Action Plans (EAPs) in accordance with EO IES guidelines.
• Remaining current on Toronto labour market trends and the most effective job search strategies, techniques and monitoring marketplace trends.
• Maintaining and updating a comprehensive employer database and tracking system which includes eligibility, record of site visits, employer profile and all other relevant data.
• Achieve set performance targets and efficiently manage assigned caseloads.
• Completing reports and documentation on activities as required.
• Developing a pool of mentors and coaches and match to identified clients who would benefit from informal support during and after the work placement. Support the development of on-the-job training plans and monitor placements to facilitate success and retention.
• Be result oriented able to meet target and deadlines.
• Undertaking other tasks as assigned.

Qualifications:

• Degree or Diploma in one of the Human Service Professions, Social work, or Employment Counselling.
• Demonstrated experience in employment and general counselling, possessing knowledge of pre-employment support methods and labour market resources.
• Demonstrated success working with a wide range of job seekers, including youth, newcomers, internationally trained professionals, OW, EI, and ODSP recipients, long-term unemployed individuals, and differently-abled persons.
• Ability to exercise independent judgment and discretion in dealing with the general public.
• Strong problem-solving and analytical skills and ability to perform duties with minimal supervision.
• Must possess strong communication skills both written and oral.
• Strong case management and organizational skills.
• Knowledge of computer applications, employment training and career assessment skills.
• Previous teaching/tutoring experience.
• Knowledge of the Employment Standards Act, Human Rights Act and other Employment Legislations.
• Current Standard First Aid and CPR.
• High Five Certification or willingness to obtain.
• Valid Driver’s license and access to a vehicle for travelling.

Assets should include:

• In-depth knowledge of employment and workplace legislation such as Human Rights, Health and Safety.
• Previous experience working in an employment training program or setting.
• Demonstrates a strong work ethic.
• Ability to work in an environment requiring data collection, meeting deadlines, and achieving targets.
• Analytical and problem-solving skills.
• Effective verbal, presentation and listening communication skills.
• Effective negotiation and mediation skills.
• Computer skills including the ability to operate computerized accounting, spreadsheets, and word-processing.

Job Type: On-site (100%)

Employment Type: Full-time (37.5 hours per week)

Salary Range: $50,000– $53,000 per yea

Job Code: ES 2026 Hours of work: 37.5 hours per week

Thank you for your interest. Only applicants selected for an interview will be contacted. BGC East Scarborough is committed to the principles of employment equity and encourages applicants from all Human Rights protected groups. We strive to meet the accommodation needs of persons with disabilities. Applicants are encouraged to make their needs for accommodation known in advance during the application process.